Senior Analyst, Revenue Operations

Who we are   Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product.   Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle)- recognition of our dedication to both product excellence and outstanding customer support. Job Snapshot   We are seeking a detail-oriented and analytically strong GTM Commissions Sr Analyst to own the design, calculation, governance, and optimization of GTM compensation programs. This role sits within Revenue Operations and partners closely with Sales, Finance, HR, and GTM leadership to ensure accurate, scalable, and trusted commission processes. • Commission Calculation & Payouts: • Own end-to-end commission calculation, validation, and payout cycles • Ensure 100% accuracy and timeliness of commission payments • Build and maintain audit-ready processes and documentation • Investigate and resolve commission disputes and escalations • Compensation Plan Execution • Translate compensation plans (IPL) into workable logic and calculations • Ensure correct implementation of: • Tiered commission structures • Accelerators / decelerators • SPIFFs and incentives • Territory and quota changes • Governance & Controls • Establish strong audit and validation frameworks • Partner with Finance to ensure compliant processes • Build error detection mechanisms and exception reporting • Maintain version control and documentation of comp plans • Systems & Tools • Own and manage commission tools (e.g., Everstage, CaptivateIQ, Xactly, Spiff, Excel models) • Improve automation and reduce manual effort • Ensure clean integration with Salesforce • Reporting & Insights • Deliver commission reporting and dashboards: • Payout trends • Attainment vs payout alignment • Burn analysis (discounts, SPIFFs, accelerators) • Provide insights on comp plan effectiveness and ROI • Stakeholder Management • Partner with: • Sales leadership (quota, incentives, disputes) • Finance (accruals, payouts, audit) • HR (plan governance, policy alignment) • Act as the single source of truth for all commission-related queries • 7. Continuous Improvement • Identify and fix inefficiencies and error-prone areas • Simplify compensation structures where possible • Support annual comp plan design and rollout • Bachelor’s/Master’s degree in Engineering, Management, Data Science, Finance, or related field from a Tier-1 / Tier-2 institution. • 4–8+ years in Sales Operations, Revenue Operations, or Finance • Strong experience with sales compensation / commissions • Advanced Excel / Google Sheets skills (must-have) • Experience with commission tools (Everstage, CaptivateIQ, Xactly, Spiff) preferred • Strong understanding of: • Quotas, attainment, accelerators • SaaS metrics (ARR, ACV, GRR, NRR) • High attention to detail and accuracy mindset • Salesforce, SQL, or BI tool certifications. • Exposure to Revenue Intelligence platforms (Salesforce). • Background in business analysis or process automation in a SaaS context. • Experience supporting cross-functional GTM initiatives. 30 Days • Understand comp plans, payout logic, and tools • Map end-to-end commission process & data flow • Review recent payout cycles and disputes • Identify top risk areas and build audit checklist 60 Days • Implement audit checks and validation controls • Fix key error drivers (tiers, SPIFFs, payment terms) • Standardize calculation templates and processes • Align with Finance on payout validation & sign-off 90 Days • Automate calculations and error detection • Build commission dashboards (payout vs attainment vs burn) • Establish governance and documentation • Recommend comp plan improvements and simplification Our culture & accolades   As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.   Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.   Mindtickle is proud to be an Equal Opportunity Employer.   All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.   Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.