Engineer, SPM Workforce Development

Key Responsibilities:

Develop Workforce Competence & Technical Capabilities 

• Conduct learning needs analyses to identify skill gaps and build strategies that support departmental competency development. 

• Recommend the most suitable internal or external learning methods, tools, and programs to drive technical skill growth. 

Design & Deliver Technical Training 

• Develop, revise, and enhance course materials using effective instructional design principles. 

• Consider learning objectives, delivery methods, performance outcomes, and assessment approaches to create engaging training experiences. 

• Deliver and facilitate classroom or alternative training sessions that empower learners and boost capability. 

• Design and deliver training programs that strengthen the team’s AI competencies and upskill learners with future‑ready, leading‑edge AI capabilities in an evolving digital landscape. 

Improve Training Effectiveness 

• Use training metrics, data, and participant feedback to evaluate and improve courses and learning programs. 

• Drive continuous improvement projects to enhance the efficiency and effectiveness of the training ecosystem. 

• Ensure all training activities comply with established standards, guidelines, and policies. 

• Identify opportunities to apply and develop AI and automation solutions in day‑to‑day tasks, implementing enhancements that drive operational efficiency and continuous improvement. 

Collaborate Across a Global Network 

• Work closely with global and local Workforce Development partners to share Best Known Methods and align on training initiatives. 

• Partner with external organizations to strengthen our team’s technical and professional capability. 

• Collaborate with subject matter experts and area training representatives to develop, review, and deploy training solutions effectively. 

• Ability to apply baseline digital fluency and role‑appropriate AI literacy to use AI‑enabled tools responsibly and effectively for research, analysis, content creation, problem‑solving, operational tasks, and achieving business outcomes. 

Requirements:

Education 

Required 

Bachelors Degree or equivalent experience 

• Engineering 

• Related field of study 

Qualifications 

• Able to engage learners and deliver knowledge effectively to diverse audiences 

• Knowledgeable in a variety of training techniques, especially those relating to adult learning theory 

• Strong interpersonal skills, able to work effectively with a variety of people to promote teamwork within a diverse group 

• Excellent verbal and written communication skills 

• Able to manage projects successfully, follow through on commitments, display integrity, take the initiative to address problems, and provide outstanding customer service 

• Solid analytical skills and demonstrated ability to solve problems quickly and creatively 

• Proficiency in Microsoft Office Applications (e.g. MS Word, Excel, PowerPoint, Outlook) 

• Strong computer skills and the aptitude to learn new applications and software programs 

• Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. 

• Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work.