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At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.


THE ROLE
Apply sound judgment and discretion to address business challenges by analyzing processes, data flows, and platform environments across the Distribution business. Serve as a Business Systems Sr. Analyst within the System and Platform Support team, providing Level 1–2 application and production support across a portfolio of business-critical systems including SS&C SalesConnect, our broker transaction aggregate provider, Incentive Compensation Management (ICM) for territory management, and Salesforce for client engagement. Establish, document, and enforce operational standards, run books, and best practices across all supported platforms.
In collaboration with Distribution stakeholders, the Data Management Group (DMG), ICM Coverage, Digital, and technology partners, this role delivers operational and analytical solutions that safeguard the daily SS&C data pipeline, strengthen reconciliation and data-integrity controls, and improve transparency across sales, transaction, and AUM reporting. In addition, the incumbent evaluates existing processes and technology to define and support scalable enhancements as SalesConnect migrates to the SS&C Private Cloud, ICM/Varicent workflows expand, and Snowflake and Azure integrations mature.
You will function as a business systems liaison between Distribution stakeholders and the technology organization, ensuring requirements are implemented within expected timetables and that material scope changes are communicated back to the business. This role operates in a fast-paced, follow-the-sun support model spanning Boston, Toronto, Mexico, and India, and requires strong problem-solving skills, effective communication, and the ability to collaborate across globally distributed teams under tight SLAs.
WHAT YOU WILL DO
WHAT WE ARE LOOKING FOR
PREFERRED SKILLS
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Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.

Base Salary Range: $70,000.00 - $101,000.00

This position is eligible for competitive incentive bonus. 

At MFS, we believe in fair and transparent compensation. For that reason, we’re including the salary range for this position. This range reflects our good-faith expectation for what we’ll pay depending on the candidate’s experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include:
MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
Education Assistance: Tuition reimbursement up to $8,000 annually
Education Assistance: Access to discounted tutors and college coaches
Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps
Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency – if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we’ll be happy to discuss them
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At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.
MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.
If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance.
MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.