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At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE
Using discretion and judgment, this position will assist the business unit in the development and implementation of solutions to stated business strategies. Implement solutions to support the business objectives, meet and enhance efficiencies of internal and external applications and workflows. In this role, evaluate and prioritize projects as assigned. Develop and implement solutions to multi-user needs. Provide advanced support to the business unit for the vendor suite of products and third-party service providers.
WHAT YOU WILL DO
Provide statistical reporting across the firm as required. Coordinate and execute scheduled production processes as well as ad hoc requests
Research appropriateness and prepares and/or assists in the preparation of cost analysis documentation and proposals to meet business goals and objectives.
Troubleshoot issues, working with software vendor or internal technical resources as needed
Serve as department project lead for large and/or interdepartmental projects in conjunction with others. Prepare and review project documentation including design, project tracking, and implementation. Perform analysis and implements process solutions.
Meet with clients, MFSC, and third-party vendors to establish a mutually acceptable process for keeping abreast of current technology projects, issues, and problems.
Examine client department workflow and recommend ways to increase efficiency using technology. Ensure clients are receiving appropriate levels of service. Evaluate and measure specific results, such as cost savings and improved efficiency.
Coordinate cost/benefit research and analysis to plan projects. Investigate and ensure accurate and complete use of third-party software products. Select and work with outside consultants when appropriate.
Assume additional responsibilities as requested.
WHAT WE ARE LOOKING FOR
Bachelor's degree or equivalent experience in a business or project management.
Minimum 5-6 years’ experience with vendor product and applications.
Demonstrated ability to take initiative to coordinate resources and communicate with others both orally and in writing.
Proven analytical skills, demonstrated ability to make independent decisions, and develop solutions to meet business needs.
Demonstrated experience with project management and implementation of application enhancement life cycles.
Proven ability to multitask and meet stated deliverable deadlines.
Experience using Microsoft Excel, Word, and Access.
PREFERRED SKILLS, QUALIFICATIONS & EXPERIENCE:
Experience utilizing Mutual Fund Transfer Agency systems
Project Management skills
At MFS, we believe in fair and transparent compensation. For that reason, we’re including the salary range for this position. This range reflects our good-faith expectation for what we’ll pay depending on the candidate’s experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include:
MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
Education Assistance: Tuition reimbursement up to $8,000 annually
Education Assistance: Access to discounted tutors and college coaches
Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps
Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency – if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we’ll be happy to discuss them
#LI-HYBRID
At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.
MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.
If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance.
MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.