Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product Management

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data, networks and partnerships, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

The Services Team
The Services team is the professional services arm of Mastercard, providing cutting-edge services that address key issues facing our customers. Focused on thinking big and scaling fast, this team is responsible for end-to-end solutions for a diverse customer base. We combine traditional management consulting with our rich data assets and in-house technology / security platforms, to provide with powerful strategic insights and execution capabilities. Centered on data-driven technologies, these services include consulting, loyalty and marketing programs, security products, business experimentation, and data-driven information and risk management services.

The Asia Pacific, Product Management
The market-wide initiatives team focuses on advancing our payment ecosystem’s development priorities at the country/regional level, by identifying pain-points that cut across multiple clients in a geography, designing market-wide services solutions in close collaboration with the Product organization.
Job description
The position will be expected to lead strategy and analysis that supports the wider 1: Many programs remit (mandates, Funds, Optional programs), including:
-  Opportunity identification / origination at the market / regional level
-  Key analysis to support proposal development
-  Value quantification analysis for in-flight & pipeline programs

You will have the opportunity to own specific programs, prepare relevant documentation for strategic internal client engagements across a range of topics, countries and types of products. Working with data, you will generate key analytical work covering market problems. Overseeing ongoing business opportunities that are in-flight, program opportunity pipeline and closures, you will also create creative and useful analyses to address pain points, synthesize analyses into clear, sound recommendations, and create effective, impactful storylines.

You will be part of Services team (erstwhile Advisors segment) partnering with product, A&CS, legal, finance, controllership, IMK, account managers, customer success etc. to design the right thematic product bundles for the markets (AP level including South Asia). Market wide initiatives and events will be done in partnership with other teams of Advisors.
This is a techno-business role, involving a mix of technical/data science implementation and strategic decision making. You will collaborate with exceptional colleagues to help some of the world's biggest brands answer their most challenging strategic questions. Working with technology and data, you will gain broad exposure to a range of industries, including financial services, retail, restaurants, hospitality and more. While working in close-knit teams, you will partner closely with senior stakeholders and be given real responsibility to make an impact for your clients from day one. In this setting, you will learn quickly and gain exposure to diverse business issues, gaining the experience required to lead key client engagements.
Early in your career, you will have the opportunity to build a broader set of skills and master a wider array of content, before you ‘major’ in any one product. This will inject more flexibility into your career path and at the same time make for a more engaging journey.
As a Specialist in Product Management, you will:
• Work on small teams to solve our clients' most challenging strategic problems through data-driven solutions.
• Collaborate with motivated peers who are passionate about what they do.
• Build strong relationships with clients to understand their business needs, find strategic solutions and guide impactful decisions.
• Grow your career by receiving hands-on mentorship from an experienced management team.
• Have an immediate opportunity for meaningful contributions, increased responsibility, leadership roles, and professional advancement.
• Collaborate with colleagues across different areas of the organization and quickly gain exposure to business development, account management, and product management.
• Receive extensive training focusing on helping you build your core consulting skill set.
We recruit for and value the following core competencies:
• Strong foundation in consulting – structured problem-solving, hypothesis-driven analysis, and crafting executive-ready narratives.
• Deep expertise in analytics and data-driven decision-making – highly skilled in financial modeling and translating complex data into actionable insights.
• Proven stakeholder management capabilities – experienced in influencing, challenging, and aligning senior leaders across diverse functions.
• Exceptional communication skills – articulate and persuasive in both written and verbal formats; able to convey value propositions, foster alignment, and inspire confidence among internal and external stakeholders.
• Self-motivated and proactive – thrives in dynamic, fast-paced environments with a high degree of autonomy.
• Comfortable with ambiguity – adaptable and innovative in navigating complex challenges and evolving priorities.
• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.
• Rapid Growth: Eagerness to learn quickly, both through Mastercard's structured training curriculum and organic development opportunities.
• Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
• Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes.
Qualifications:
• Around 2+ years of experience in analytics, strategy, consulting or data driven business roles from a top tier consulting firm and leading financial services organizations
• Data Science and AI experience will be preferred.
• B. Tech. or equivalent Graduate degree required; Master’s degree will be preferred with outstanding record of academic achievement
• Ability to communicate complex ideas effectively – both verbally and in writing
• Proven track record of leading complex, cross functional initiatives and driving measurable business outcomes
• Experience working with senior leadership (C-Suite/ regional/ functional heads_ and influencing key decisions
• Experience in payments and / or retail banking
• Advanced proficiency in Excel (complex modeling, automation), PowerPoint (executive storytelling), complemented by strong skills in analytics, data modeling, and AI-driven tools.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.