Executive Assistant

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Executive Assistant

The Franchise team is looking for an Executive Assistant to support the regional Senior Vice Presidents of Franchise. The Executive Assistant will play a crucial role in supporting the executives by managing their schedules, coordinating meetings, managing travel and expenses, and handling various administrative tasks. This role requires a high level of professionalism, discretion, confidentiality, and the ability to work independently. The Executive Assistant will be a key business partner, ensuring that executives can focus on strategic initiatives by efficiently managing their time and resources.
Role
• Responsible for calendar management and scheduling meetings across time zones.
• Makes travel arrangements, both domestic and international, including booking flights, cars and hotels. Processes visa applications when necessary.
• Performs general administrative duties to support day-to-day department operations and provides coordination across the teams.
• Manages and prepares expense reporting in line with the company Travel and Entertainment policy.
• Manages department purchases, invoice payments, and purchasing card reconciliations, ensuring purchases are aligned with the budget and related finance policies.
• Plans and coordinates events, on- or off- site, with both internal and external participants. Coordinates with guest speakers, catering, venue booking and other event-specific needs.
• Supports the onboarding of new team members.
• Prepare documentation for signature and execution.
• Creates and edits presentations, reports, meeting materials, and other communications.
• Maintains agendas for various recurring team meetings.
• Manages and communicates corporate applications and compliance programs--such as Access Management, Vivo, Concur, Oracle and other internal applications.
• Manages ad hoc administrative programs for the department and utilizes spreadsheets or databases to monitor departmental information.
• Researches complex issues on behalf of the executives.
• Serves as an administrative liaison with others within and outside the company.
• Strong Microsoft Office Suite skills
• Opportunity to participate in various development opportunities dependent on personal interest and goals.

All About You
• Administrative experience in a corporate environment interfacing with senior and executive level management and senior customers.
• Comfortable with multi-tasking in a highly collaborative setting.
• Maintains a high degree of confidentiality and discretion.
• Excellent oral and written communication in English.
• Strong team player, decisive, and results driven, with a high energy level and strong sense of ownership.
• Effective in working in a multi-matrixed organization, across various timezones

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.