Senior Specialist, Product management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product management

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

MTS Overview:
Mastercard Transaction Services [MTS] is the division responsible for the management of the legal entities under which all of Mastercard’s current licensed money transfer services (and in the future other regulated activities) will be conducted. The MTS division (and associated MTS shared services functions) are housed under the umbrella of Mastercard Transaction Services and are comprised of the components which are necessary to support the activities of a licensed payment services firm. These components include:
The maintenance of payment institution/money transmitter licenses (and in future state, other applicable payment services licenses) for operating payments business in defined jurisdictions.
Currently supporting cross border account to account payments globally, designing for crypto (stablecoins) and exploring Open Banking and other products.
Associated settlement accounts and other treasury services for the relevant MTS entity
Compliance services including but not limited to real-time sanctions screening / AML / Fraud
Regulatory reporting to the relevant regulators on behalf of the regulated business and its subsequent activities.

Role:
Working closely with a variety of product lines to evaluate opportunities for products to expand propositions into regulated activities facilitated by MTS.
Designing new products and product enhancements, for MTS elements and documenting the design.
Evaluate product enhancement impacts, on MTS and engage the right stakeholders to provide an MTS response to support product line decision making in a timely manor.
The role will support evaluating a pipeline of new products and product enhancements to enable Mastercard’s multi-rail strategy, particularly with regulated products.
The role will also interface into a multi-disciplinary team of MTS functions to develop and design solutions to enable products to operate within regulated environments.
(solutions)

Responsibilities:

Supporting D2S Product enablement: Developing solutions, using data driven approach. Working at the forefront of developing new products in regulated markets for new flows.
Internal advisory and consulting to support products on go to market.
Supporting product in developing new products and product enhancements using.
Defines requirements from product lines and articulates them in an easy to understand format for multiple diverse stakeholder group.
Brings functional areas along the journey and supports them in developing an understanding of the new product and or product enhancement.
Organises and leads workshops with product lines and functional areas to ensure a solution can be developed.
Develop solution documents, including any assumptions, activities, costs.
Develop materials to facilitate decision making from senior management.
Provides SME guidance and product line advocacy for solutions going through execution.
Support the building of repeatable scalable processes: Will support process improvement with the production of scalable repeatable processes across market expansion, functional processes, and direct to scheme expansion.
Contribute towards improving the intake process and making things easier for product lines and MTS functional areas a like.
Own operational process expansion: Support designing and developing new operational processes for MTS as an enterprise assets for functional services.
Support the development of future states functional service design.

Personal responsibilities:
Maintain a positive relationship with variety of stakeholder groups.
Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions
Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
Lead by example with hands-on approaches to demonstrate product management excellence and share best practices
Demonstrate and drive Mastercard Way behaviors through their behavior, (e.g. customer and stakeholder interactions)

All About You:
Must have business analyst/solution experience at a bank - non-banking financial institution
Essential to be able to take complex problems and drive solutions
Must be customer focused and maintain advocate relationships
Verbal and written communication is clear and concise
Experience improving team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality
Clear communicator with the ability to be flexible in your approach to variety of stakeholder groups.
Experience developing power points stories and presentation
Must be comfortable operating in ambiguity and driving a way forward
Consulting experience is desirable
Understanding of operating within a regulatory environment desirable

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.