Senior, Product Management-Technical

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior, Product Management-Technical

Product Management – Technical Job Description
"Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all."
Job Description Summary
Overview
• Contributes to platform/product vision and roadmap aligned with broader organisational strategy
• Applies the Working Backwards method to translate business requirements into product features
• Works closely with engineering, UX, and stakeholders to create stories and features
• Acts as a key contributor within a product area
• Focuses on feature execution aligned with defined goals

Role
Product Delivery & Execution
• Translates business needs into user stories and acceptance criteria
• Monitors development progress and delivery timelines
• Identifies gaps and charters new platform capabilities as required
Customer & Business Alignment
• Supports customer research and applies insights to features
• Uses competitive analysis to support prioritization
Decision Making & Prioritization
• Makes feature-level trade-offs aligned with leadership guidance
• Prioritizes backlog items based on value and feasibility
• Escalates complex decisions when necessary
Data & Performance Monitoring
• Uses performance metrics to improve feature outcomes
• Tracks adoption, reliability, and feature health
• Supports issue identification and root cause analysis
Collaboration & Cross-functional Work
• Works with engineering, UX, and product teams
• Coordinates with dependent teams for delivery alignment
• Participates in feedback forums and discussions
Product Quality & Launch Support
• Reviews product demos against acceptance criteria
• Supports feature launches and readiness activities
• Participates in post-launch reviews
Operational Responsibilities
• Maintains product documentation
• Supports issue triaging and prioritisation
• Contributes to reporting and measurement improvements
People & Leadership Expectations
• Acts as a strong individual contributor
• Supports team collaboration and culture

All About You:
Product & Execution Skills
• Translates requirements into product features effectively
• Experience working in Agile environments
• Proven delivery of product features or components
Technical Acumen
• Understands system architecture and engineering discussions
• Experience with APIs, microservices, or cloud technologies
Collaboration & Communication
• Strong cross-functional collaboration skills
• Communicates effectively with technical and non-technical stakeholders
• Produces clear documentation
Business & Customer Awareness
• Understands customer needs and business goals

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.