Graphic Designer, Client Training and Education

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Graphic Designer, Client Training and Education

Graphic Designer, Client Training and Education – Mastercard Advisors


All About Us

Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimization, marketing, information, and risk management) to financial institutions and merchants worldwide. With its unique payments expertise, deep understanding of customer needs, and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients.

Within Mastercard Advisors, the Client Training and Education (CTE) team is responsible for training and onboarding clients on our platforms and services. Specifically, the Client Training and Education team maintains a world-class eLearning platform that incorporates the latest technology and develops best-in-class eLearning courses to provide clients with a comprehensive learning experience. In addition, the Client Training and Education team designs and delivers immersive onsite training and education programs to onboard clients and teach best practices.


Your Responsibilities

The Graphic Designer is a team member who actively contributes to delivering training and education for Mastercard Advisors clients.

• Contribute towards the development of eLearning and onsite training programs for large, strategically important global clients from a central delivery hub
• Obtain information from multiple sources, collate, analyze, and convert information to develop effective visual presentations, animations, and other training materials and programs
• Apply a range of graphic design and eLearning techniques to effectively construct lessons and develop training resources
• Plan, organize, and structure own work to manage time and effort effectively within project timeline expectations


All About You

• Bachelor’s degree or equivalent qualification
• Graphic Design major or relevant coursework, or at least three years of relevant work experience
• Experience working with Adobe Creative Suite and other graphic/motion design tools
• Strong knowledge of Microsoft PowerPoint
• Knowledge or experience working with Synthesia, Articulate Storyline, or other eLearning creation tools
• Professional-level English language capability
• Portfolio preferred but not required



Key Words: Graphic Designer, eLearning Specialist, Training Consultant

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.