Senior Analyst, AML/Sanctions Compliance- EEMEA

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, AML/Sanctions Compliance- EEMEA

The Senior Analyst, AML/Sanctions Compliance plays a key supporting role within the EEMEA AML Compliance team, contributing to the effective coordination and execution of Mastercard’s AML and Sanctions program. The role is responsible for monitoring the status of ongoing cases and reviews, ensuring timely follow-up on actions related to unusual activity, regional escalations, customer communications, and maintaining accurate statistics on trackers.

The Senior Analyst will assist in managing incoming and outgoing communications with customers, help track regulatory data requests, provide logistical and administrative support to the wider team whilst providing input and support on regional initiatives. The position requires a high level of organization, attention to detail, and the ability to work collaboratively across multiple stakeholders in a fast-paced and regulated environment.

Primary Responsibilities:
- Support daily AML operational reviews of activity on the Mastercard Network by coordinating follow-up actions, monitoring case progress, and ensuring alignment with global and regional AML standards.
- Track and monitor the status of unusual activity cases, escalations and follow-ups across the EEMEA region, maintaining visibility and driving timely completion of outstanding items.
- Liaise daily with internal teams and stakeholders to gather inputs and ensure smooth execution of AML compliance processes.
- Coordinate communications with customers related to AML/Sanctions documentation, clarifications and other required follow-ups, ensuring timely and professional responses.
- Maintain and update internal trackers, dashboards and documentation to support program oversight, reporting requirements, and audit readiness; contribute to ongoing data quality checks and documentation accuracy in support of monitoring activities and compliance reviews.
- Assist with the preparation of materials for internal governance processes, such as risk working groups, case reviews, and management reporting cycles.
- Support the tracking and coordination of regulatory data requests, ensuring proper documentation, follow-up, and alignment with Mastercard policies.
- Support in updating risk control platforms to reflect accurate statuses on cases, Customer changes and product updates
- Support in coordinating global due diligence exercises and tracking ongoing remedial actions
- Work system alerts driven by unusual activity, sanctions, PEPs, adverse media
- Support in key data initiatives across AML and Compliance function, through system tuning; trend analytics; data integrity checks; reporting and tracking
- Support in managing data requests from law enforcement and internal stakeholders
- Support in providing input to periodic AML Program Risk Assessment
- Support in establishing and maintaining AML Compliance Program tracking and metrics to identify trends and establish action items for program preservation and enhancements; provide regular reporting to Global VP and SVP AML, Sanctions, and Exports Control Officer
- Support management reporting, presentations, and metrics processes
- Manage country level KYC updates, incl dispositioning of alerts
- Manage and support in execution of country level due diligence reviews

Education and Required Skills and qualifications:
• Bachelor’s degree required, JD or advanced degree.
• Relevant experience in AML compliance, banking/financial operations or similar role within financial services or fintech.
• Strong understanding of core AML concepts, regulatory obligations, and sanctions compliance frameworks (e.g., FATF, OFAC, EU AML directives).
• Proven ability to manage task tracking, case coordination and follow-ups in a fast-paced and regulated environment.
• Excellent organizational and time management skills, with a strong attention to detail and ability to manage multiple tasks simultaneously.
• Experience with suspicious activity monitoring program and case investigations.
• Comfortable liaising across departments and working collaboratively with diverse internal stakeholders.
• Proven ability to work independently in a fast-paced matrix environment or as a team player and function effectively in a dynamic, fast paced environment while handling multiple projects and consistently meeting deadlines
• Strong verbal and written communication skills, including the ability to summarize updates and draft clear, professional responses.
• Fluency in English required; additional EEMEA region language skills (Arabic, Turkish, etc.) are highly desirable.
• High level of integrity, discretion, and professionalism when handling sensitive information.

List desirable or additional capabilities:
• Excellent written, oral, and presentation skills
• Knowledge of banking/financial operations, transaction processing and/or payments-related industry experience is a plus
• Experience working in or with high-risk jurisdictions, including exposure to complex cross-border compliance risks.
• ACAMs certification(s) preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.