Global Web Manager

United Kingdom6+ years

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Are you a technical web expert who marries digital strategy with flawless execution? We are seeking a highly skilled Website Manager to oversee, optimize, and scale our global digital footprint across an international portfolio of websites.

In this role, you will be the ultimate gatekeeper and strategist for our international web ecosystem (powered by WordPress). You will sit at the intersection of marketing, technology, and regional operations - ensuring our web presence is secure, compliant, lightning-fast, and highly optimized for conversions across multiple countries and languages.

This is a fully remote position, to be based in the UK. It is a full time role, working 5 days per week, Monday to Friday.

Key Responsibilities:

Building web development strategy and functional for international and local customers, including onboarding web development and engineering teams.
Coordinating with regional teams to ensure local sites are culturally relevant and reflect the markets of the in-country teams.
Managing site speed, mobile responsiveness, XML sitemaps, and crawl errors to ensure the site ranks high on search engines.
Conducting keyword research and working with content teams to ensure the website is optimized for competitive search terms.
Ensuring that every local instance of the site adheres to the core brand guidelines and messaging.
Managing the architecture that connects the International site to local subsidiaries, ensuring updates sync across the entire ecosystem.
Analyzing how users navigate the site and removing "friction points" that cause potential leads to drop off.
Serving as the "Super Admin" for the WordPress CMS, managing user permissions and plugin/theme updates.
Acting as the gatekeeper for all new site content to ensure it is formatted correctly, tagged for SEO, and tracking-enabled.
Proactively identifying broken links, 404 errors, and display issues across different browsers and devices.
Creating monthly dashboards for leadership that track traffic, lead sources, and "assisted conversions" (how the web influenced sales).
Ensuring the website "talks" correctly to the CRM (e.g., HubSpot, Salesforce) so that no leads are lost in the transfer.
Working with Lyra Tech and Compliance to ensure SSL certificates are active and the site is protected against DDoS attacks or hacking.
Ensuring all sites remain compliant with evolving global laws such as GDPR, CCPA, and Cookie Consent regulations.
Maintaining WCAG compliance so the site is usable for people with disabilities, reducing legal liability.

Requirements:

Experience & Technical Skills

6+ years of experience managing complex, multi-regional or multi-lingual websites (B2B or global B2C enterprise experience preferred).

Deep, hands-on experience as a WordPress Administrator (understanding plugin ecosystems, multisite architecture, and user governance).

Proven experience in implementing SEO/GEO tools.

Strong understanding of web-to-CRM integrations (specifically Salesforce).

Strong grasp of front-end fundamentals (HTML, CSS) and how they impact site speed, Core Web Vitals, and responsive design.

Solid working knowledge of global data privacy laws (GDPR/CCPA) and web accessibility standards (WCAG).

Exceptional communication skills with a proven ability to collaborate with multiple stakeholders.

Data-driven approach to troubleshooting, user behavior analysis, and executive reporting.

A meticulous eye for QA, formatting, and technical errors.

Why Lyra?

● 28 days annual leave, plus bank holidays

● Private medical insurance

● Discretionary bonus scheme

● Group life assurance - up to 10x annual salary

● Critical health insurance - 2x Annual salary lump sum paid out, in accordance with illness.

● Access to 24/7 Employee Assistance Programme

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.

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