Sr. Forward Deployed Engineer

We’re looking for a Sr. Forward Deployed Engineer who enjoys solving real customer problems through hands-on engineering and AI-driven solutions. In this role, you will work closely with senior engineers, product teams, and customers to design, build, and deploy tailored solutions that extend LogicMonitor Edwin AI. As a Forward deploy Engineer, you will be operating at the intersection of customer delivery and core platform development, with ownership of discovery, scoping, system design, build, rollout, and measurable adoption.

This is a customer facing engineering role at the intersection of software engineering, observability, and AI deployment. You will ship code, implement integrations, support production rollouts, and codify repeatable patterns that improve both customer outcomes and the core platform.

• Bachelor’s degree in Computer Science, Data Engineering, or a related field.
• 4-7 years of experience in backend or data systems engineering.
• Experience building streaming data pipelines (Kafka / Spark or any similar technology).
• Strong programming background in Java and Python, including microservice design.
• Experience with ETL, data modeling, and distributed storage systems.
• Demonstrated ability to ship clean, production quality code in Java or Python plus JavaScript or TypeScript, whether gained in software engineering, platform engineering, solutions engineering, SRE, or technical consulting. 
• Demonstrated ability to integrate external systems using APIs, SDKs, authentication controls, payload mapping, and schema validation. 
• Working knowledge of observability fundamentals, including logs, metrics, traces, dashboards, alerting, root cause investigation, and incident workflows. 
• Familiarity with OpenTelemetry concepts and telemetry pipelines, including how data is instrumented, collected, and routed across systems. 
• Working knowledge of modern cloud and deployment tooling such as AWS, Azure, or GCP, containers, Kubernetes, CI or CD, and infrastructure automation tools. 
• Practical exposure to AI application patterns such as LLM APIs, agents or workflows, evaluation basics, and the observability of AI systems in production. 
• Strong debugging judgment, systems thinking, and the ability to make progress in ambiguous customer environments. 
• Awareness of data governance, validation, and lineage best practices.
• Strong communication and collaboration across AI, Data, and Platform teams.
• Clear written and verbal communication skills, with the ability to explain technical tradeoffs to engineers, product teams, and customer stakeholders. 
• Nice to have: ServiceNow or Jira workflows, automation tooling such as Ansible, Terraform, or Rundeck, and familiarity with MCP or similar integration patterns.

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Anticipated Application Close Date: 07/20/26

LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

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