Supplier Communication Program Manager

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

KLA is seeking a Supplier Communication Program Manager to own and scale supplier communication programs across a global supplier network. In this role, you will serve as the primary administrator of our supplier communications platform, managing supplier outreach campaigns, supplier contact data, compliance requests, and engagement processes that support critical business operations. You will work closely with Strategic Sourcing, Global Operations, Trade Compliance, Legal, and Supplier Management teams to ensure supplier information is accurate, accessible, and actionable. This is an ideal opportunity for someone who enjoys building structure, managing large datasets, improving processes, and driving results through supplier engagement and communication.

Key Responsibilities:

Supplier Communications

• Own the administration and day-to-day operation of supplier communication platforms, including supplier contact management, campaigns, distribution lists, and response tracking.
• Design and execute supplier outreach campaigns supporting compliance requests, supplier onboarding, business continuity initiatives, and regulatory data collection.
• Manage supplier communication workflows and engagement processes to improve responsiveness, accountability, and data quality.
• Monitor supplier participation and response rates while identifying opportunities to improve engagement.

Supplier Data & Reporting

• Maintain supplier contact records and related supplier data across internal systems.
• Collect, validate, and analyze supplier information to ensure completeness, accuracy, and usability.
• Develop dashboards, reports, scorecards, and KPIs that provide visibility into supplier communication effectiveness and program performance.
• Translate supplier data into clear business insights for Operations, Sourcing, and leadership teams.

Program Operations & Process Improvement

• Partner with sourcing, supplier management, trade compliance, and operational teams to support supplier information requests and reporting needs.
• Identify process gaps and implement scalable solutions that improve efficiency and reduce manual effort.
• Develop repeatable processes and governance practices for supplier communications and supplier data management.
• Support supplier-facing initiatives related to Country of Origin, supply chain transparency, compliance documentation, and regulatory requirements.

Required Qualifications:

• Degree in Supply Chain, Business, Operations, Analytics, or a related field.
• Experience supporting supplier management, procurement operations, supply chain operations, supplier communications, data management, or business operations.
• Experience administering communication platforms, CRM systems, supplier databases, or similar business systems.
• Experience with communication platforms such as Constant Contact, Salesforce, HubSpot, Marketo, Mailchimp, or similar tools.
• Strong experience managing large datasets and producing actionable reports and insights.
• Advanced experience with reporting and dashboard tools
• Strong organizational skills with attention to data quality and detail.
• Ability to collaborate across multiple functions and manage competing priorities.
• Comfortable building processes in ambiguous environments.

Preferred Qualifications

• Experience supporting suppliers, vendors, procurement, sourcing, or supply chain organizations.
• Experience with supplier onboarding, supplier master data, supplier compliance, or supplier reporting programs.
• Experience creating dashboards and executive-level reporting.

Minimum Qualifications

Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

Base Pay Range: $77,800.00 - $132,300.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.