About the team / Product at Justworks

The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value. 

By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.

We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments).  Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience.  You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights. 

About the role 

The Product Foundations & Time domain stewards the core experiences, infrastructure, and workforce tools that underpin how administrators and their employees navigate, track, and manage their work on Justworks. It owns the systems that enable accurate time tracking, PTO and time-off management, mobile access, reporting, navigation, and shared product surfaces, forming the reliable, high-performance foundation that supports every Justworks product and empowers businesses to stay compliant, productive, and connected.

Within Product Foundations & Time, the Time mission team owns how Justworks customers manage workforce time: time off and time worked. Time Off covers leave policies, PTO balances, and the workflows admins and employees use to request and approve time away. Time Worked covers how hours are captured, reviewed, and passed to payroll across Justworks' customer base. 

As a Senior Product Manager on Time, you’ll play a high-impact role driving the roadmap for the Time mission team. You’ll focus on scoping and prioritizing new initiatives with research-backed case development. You’ll then work through the complete product development lifecycle to successful delivery. A meaningful part of this role is navigating the regulatory and operational complexity inherent to time and attendance, translating compliance requirements and payroll dependencies into product decisions that are simple for customers. As a champion for your team’s focus and productivity, you’ll remove obstacles and develop team camaraderie to ensure maximum , high-quality output that aligns with Justworks’ business objectives. Though not yet actively teaching product management, you'll operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders.

Day-to-day, you'll work closely with engineering to drive time tracking accuracy, payroll integration quality, and platform scalability, and with operations, compliance, and customer-facing teams to understand how workforce time management needs are evolving across our growing customer base.

Responsibilities

• Own and drive the product vision and roadmap for your respective pod
• Conduct high-quality research to inform case development and product decisions.
• Demonstrate expertise in the PDLC and effectively tie insights to roadmap outcomes.
• Scope, prioritize, and execute projects to deliver measurable business impact while ensuring clarity on objectives, leverage, and accountability for outcomes.
• Partner deeply with Design and Engineering peers and organize and lead effective team processes and routines.
• Demonstrate a rich understanding of engineering concepts, concerns and tradeoffs, and effectively communicate them to manage stakeholder expectations around deadlines and scope.
• Drive camaraderie with your team while demonstrating effective collaboration with PMs across other pods/teams. 
• Identify and take on opportunities beyond core responsibilities to support product strategy and drive impact.

What you’ll need

• Minimum of 5 years of product management experience in a modern technology business.
• A comprehensive understanding of the craft of Product Management and demonstrated success in mastering the PDLC. 
• Experience leading complex, cross-team initiatives from ideation to execution.
• Comfortable engaging with technical concepts and working closely with engineering partners
• Experience building new products (0 to 1) as well as a track record of shipping continuous product improvements to an existing product portfolio at-scale.
• Strong problem-solving skills, capable of breaking down complex problems for team execution against business needs.
• Deep user empathy and a high bar for user experience.
• Strong communication skills for effectively conveying product-related matters, including changes in scope or strategic direction. 
• Experience at high-growth companies is preferred, in a founder or GM capacity is a plus. 
• Experience building products in a highly regulated domain (e.g. fintech or healthcare) is a plus.

The base wage range for this position based in our New York City Office is targeted at $166,000.00 - $1214,000.00 per year.