Asset Management Digital Product Owner, Web Experience and Personalization, Associate

Join a digital team that is reshaping how investors discover products, learn, and take action across our web and authenticated experiences. You will own the priorities that improve relevance for each client and raise conversion and engagement with clear measurement. This is a hands on product role with direct influence across design, engineering, analytics, and marketing partners. If you are energized by rapid testing and disciplined delivery, you will have room to grow your craft and your leadership.

As a Asset Management Digital Product Owner Senior Associate Web Experience and Personalization in the Asset Management Digital Experience team, you own the product roadmap for web experience improvements and personalized journeys. You translate client needs and business goals into clear outcomes, requirements, and release plans that engineering and design can execute. You define success metrics, run experiments, and scale what works to improve engagement and conversion. You coordinate stakeholders to align priorities, manage tradeoffs, and deliver value in a predictable cadence. You elevate product quality through strong governance across content, data, and customer experience.

Job Responsibilities

• Own the roadmap for web experience and personalization capabilities across public and authenticated journeys
• Translate objectives into a prioritized backlog with clear user stories, acceptance criteria, and measurable outcomes
• Partner with design to deliver intuitive information architecture, navigation, and content experiences
• Partner with engineering to scope releases, manage dependencies, and deliver with quality and operational readiness
• Define and track key performance indicators for engagement, conversion, retention, and client satisfaction
• Lead experimentation including test design, interpretation of results, and scaling of winning treatments
• Use analytics and qualitative feedback to identify friction, segment behavior, and propose improvements
• Coordinate with marketing and content partners to ensure consistent messaging and compliant content delivery
• Collaborate with data and platform teams to enable targeting, audience rules, and privacy safe measurement
• Manage stakeholder alignment through concise updates, clear decisions, and transparent tradeoffs
• Maintain product documentation including roadmaps, release notes, and operational playbooks

 

Required Qualifications, Capabilities, and Skills

• Minimum 4 years of experience in digital product management, product ownership, or equivalent delivery leadership with at least 2 years of experience working on web experiences, digital journeys, or content rich platforms
• Demonstrated experience translating business goals into product requirements, user stories, and acceptance criteria
• Demonstrated experience partnering with engineering and design teams in an agile delivery model
• Working knowledge of experimentation methods including A B testing and measurement design
• Working knowledge of digital analytics and performance reporting using common analytics platforms
• Ability to define metrics and use data to prioritize, evaluate outcomes, and communicate impact
• Experience managing a backlog, release planning, and dependency coordination across multiple teams
• Strong written and verbal communication skills with the ability to drive decisions with senior stakeholders
• Knowledge of privacy and data governance considerations for digital personalization
• Bachelor degree

 

Preferred Qualifications, Capabilities, and Skills

• Experience in asset management, investing, wealth, or financial services digital platforms
• Experience delivering personalization using audience segmentation, decision rules, and content targeting
• Experience partnering with legal, risk, and compliance teams on digital content and client journeys
• Familiarity with content management systems and enterprise web publishing workflows

• Experience with customer journey mapping and service design techniques