Director of Software Engineering - Teller Modernization, Trust & Security, Mainframe Modernization

If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you. 
 

As a Director of Software Engineering at JPMorganChase within the Consumer & Community Bank Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.

 

Job responsibilities

• Leads technology and process implementations to achieve functional technology objectives
• Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
• Delivers technical solutions that can be leveraged across multiple businesses and domains
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Champions the firm’s culture of diversity, opportunity, inclusion, and respect
• Drive modernization of the Teller platform, migrating from legacy mainframe systems to cloud‑native, modular architectures
• Enforce trust, security, and regulatory compliance across Teller modernization initiatives
• Re‑architect Argo‑based teller applications by decoupling device enablers and transitioning to modular, testable workflows with resilient host integrations
• Lead mainframe re‑platforming and refactoring to integrate workloads with aligned, contemporary solutions

 

Required qualifications, capabilities, and skills

• Formal training, or certification on software engineering concepts and 10+ years applied experience. In addition,  5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Experience developing or leading cross-functional teams of technologists
• Experience with hiring, developing, and recognizing talent
• Experience leading a product as a Product Owner or Product Manager
• Practical cloud native experience
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

 

Preferred qualifications, capabilities, and skills

• Lead Branch Teller platform modernization by engineering and migrating from legacy vendor and mainframe applications, implementing new cloud-native architectures, and streamlining end-to-end workflows.
• Manage and operate production platforms across legacy and modern environments, executing hands-on DevOps/SRE tasks such as incident triage, root cause analysis, observability (Grafana, Splunk), CI/CD pipeline management, and dynamic capacity scaling.
• Design, build, and support core banking and teller systems with robust integration patterns (ESB, MQ, REST APIs, Kafka), ensuring resilient, low-latency connectivity with upstream and downstream applications.
• Develop, deploy, and maintain cloud-native solutions using microservices, container orchestration (Kubernetes), Kafka streaming, and infrastructure-as-code, automating build, test, and release processes for rapid, reliable delivery.
• Oversee testing strategy and execution, including automated regression, integration, performance, and user acceptance testing to ensure platform quality and reliability.
• Enable trust and security features in the modernization platform through enhanced authorization, secrets management, encryption, tokenization, and secure SDLC practices aligned with regulatory standards.
• Champion AI implementation across platform initiatives, leveraging AI for automation, observability, testing, and operational efficiency.