Communications Senior Associate
JPMorgan ChaseAre you passionate about communications, technology, and innovation? Join us as a Communications Senior Associate and play a key role in delivering impactful messaging and strategic communications for Technology leaders. We value creative, detail-oriented professionals who thrive in fast-paced environments, excel at writing, and enjoy collaborating across teams.
As a Communications Senior Associate in our Technology team, you will provide direct communications support and act as a trusted advisor to one or more Heads of Technology. You will create and deliver strategic communications plans, develop targeted messaging, and organize key employee and leadership meetings. You will work closely with cross-functional teams to support business objectives and foster employee engagement.
Job Responsibilities- Provide direct communications support and act as a trusted advisor to Technology leaders, creating and delivering strategic communications plans
- Write targeted communications including executive messages, business updates, technology success stories, people-related communications, and organization announcements
- Develop and deliver content and messaging for employees via intranet, email, collateral, video, talking points, articles, blogs, town halls, and social media
- Organize key employee and senior leadership meetings, including town halls, offsites, small group sessions, and site visits
- Prepare and send targeted emails and surveys
- Identify and track key performance metrics to report on results
- Collaborate with cross-functional teams to ensure messaging aligns with business objectives
- Manage multiple projects simultaneously, prioritizing and coordinating against tight deadlines
- Maintain confidentiality and exercise sound judgment in handling sensitive matters
- Demonstrate flexibility to work outside of normal business hours as needed
- Bachelor’s degree in Communications, Marketing, Journalism, or related field
- Minimum 3 years of internal and corporate communications experience, including hands-on writing, editing, project management, and presentation building
- Demonstrated success developing executive-level messages and providing communications counsel to senior management
- Strong writing, editing, and proofreading skills, with the ability to communicate effectively at all levels
- Strong project management skills, with the ability to organize, prioritize, and coordinate multiple projects
- Self-motivated team player, able to manage multiple projects simultaneously
- High level of independence, energy, and integrity; demonstrates respect for diverse opinions and styles
- Ability to handle sensitive and confidential matters with sound judgment
- Interest in working in fast-paced, matrixed environments
- Must provide writing samples and complete a written test as part of the application process
- Experience in technology or financial services
- Experience working in multinational organizations
- Commitment to accuracy and compliance
- Proven ability to drive process improvements
- Demonstrated leadership in employee engagement or communications strategy
- Familiarity with digital content creation and distribution platforms
- Expertise in Word, Excel, and PowerPoint; additional software skills (Adobe, Acrobat Professional, Photoshop, HTML)