1871437: Loan Servicing Analyst (LSLS05)

• Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions.
• Manage assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks.
• Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing.
• Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines.
• Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness.

• Baseline knowledge or equivalent expertise in loan servicing operations, with a focus on interpreting and applying loan documents.
• Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions.
• Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines.
• Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes.
• Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects.

• Collaborate effectively with cross-functional teams to ensure seamless client service operations, demonstrating strong interpersonal relationship skills and a commitment to enhancing client satisfaction and service delivery.
• Exhibit flexibility and adaptability, maintaining a positive and optimistic attitude during periods of change and adjusting to shifting conditions and priorities.
• Demonstrate teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative in achieving common goals.
• Show a willingness to learn and receive direction, asking well-thought-out questions to enhance understanding and performance.
• Operate as a highly motivated self-starter with the ability to work independently, utilizing strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment while maintaining service level agreements.

Required or Additional Information:

• Visa sponsorship is not available for this position.
• Work schedules will be full‑time in office, on a 40‑hour per week schedule.