PMG Controls Associate

Job Description

The PMG Controls Associate will support the PMG Controls team in executing governance, oversight, audit readiness, control modernization, and risk management activities across the PMG organization. This role will help strengthen control execution, support key strategic initiatives, enhance documentation and governance disciplines, and contribute to the evolution of scalable, technology-enabled control frameworks.

The position offers broad exposure to Wealth Management platforms, regulatory and controls environments, and cross-functional partnership with Product, Technology, Operations, Compliance, Audit, and Business Management teams.

Key Responsibilities

Control Testing, Audit, and Evidence Coordination

• Support CORE control testing by helping coordinate walkthroughs, gather evidence, prepare samples, and track follow-ups with testing partners.
• Assist with audit preparation, including procedure reviews, evidence collection, walkthrough materials, and responses to audit inquiries or challenges.
• Maintain organized documentation for control reviews, audits, CCOR inquiries, and related control issue follow-ups.

Procedures and Control Documentation

• Help ensure PMG procedures remain current when processes, products, platforms, or operating models change.
• Track annual procedure reviews, approvals, and attestations, including follow-up with BAU process owners as needed.
• Assist in reviewing procedures for significant process changes and new initiatives to confirm risks and controls are clearly documented.

Error Review and Escalation Support

• Support the error resolution process by gathering facts, organizing timelines, tracking remediation items, and preparing recap materials for management review.
• Help monitor escalations related to investor inquiries, trading delays, Tell Us feedback, tax-smart items, and operational exceptions.
• Maintain action logs for open issues and help ensure timely follow-up across PMG, Operations, Technology, Compliance, and Business Management partners.

Governance and Committee Support

• Assist with preparation of Fiduciary Committee, Trust Committee, TPOC, and other governance materials, including metric collection, summary drafting, and submission tracking.
• Support recurring reviews of asset allocation deviations, highly restricted accounts, PTC/guideline updates, fair allocation, corporate action, and best execution metrics.
• Help coordinate meeting materials, pre-reads, follow-ups, and action items for monthly, quarterly, and annual governance routines.

Oversight and KPI Reporting

• Assist with recurring oversight meetings covering PBA, CWM/CW, IPB, transitions, TLH, composite performance, Ops KPI, PTC/guidelines, and error review routines.
• Prepare draft highlights, meeting notes, metric summaries, and management-ready updates for bi-weekly, monthly, quarterly, and semi-annual reviews.
• Help identify themes, aging items, recurring issues, and control gaps from oversight forums and operational metrics.

Control Modernization & Automation

• Support the transformation of PMG controls from manual processes to scalable, technology-enabled control frameworks.
• Assist with control design, testing, documentation, and implementation of automated controls.
• Help establish governance, reporting, and operating procedures for new and evolving control capabilities.

New Initiative and Platform Change Support

• Support PMG Controls involvement in initiatives such as Custom Flex, IBOR/ABOR, Advisory CRD to GSTP, UMA, IMS decommissioning, I-Inquire/platform enhancements, and automation efforts.
• Help ensure new or changing processes have appropriate procedures, controls, issue tracking, and readiness documentation before implementation.
• Track open risks, dependencies, and control considerations across working groups and follow up with accountable partners.

Access, Entitlements, and Business Champion Support

• Assist with user tool certifications, entitlement reviews, and business-champion related tracking where PMG Controls input is required.
• Help document approvals, review outcomes, and remediation items related to system access or entitlement processes.

Ideal Candidate Profile

• Strong organizational skills with the ability to manage multiple recurring deliverables, open issues, and stakeholder follow-ups.
• Detail-oriented, with comfort reviewing procedures, evidence, metrics, and control documentation.
• Strong written communication skills, including ability to draft concise governance updates and executive-ready summaries.
• Comfortable working across Operations, Technology, Compliance, Legal, Business Management, Audit, and front-office stakeholders.
• Able to synthesize operational issues into themes, risks, actions, and ownership without needing deep subject-matter expertise on day one.
• Curious, proactive, and willing to learn PMG platforms, processes, controls, and escalation routines.