Vice President, Product Manager - Scam Prevention, Trust & Security

Start your next chapter building high-impact scam prevention solutions at scale. You’ll shape strategy, deliver measurable outcomes, and partner with experts across product, technology, and risk.

As a Vice President, Product Manager - Scam Prevention in Trust and Security you drive the end-to-end delivery of scam prevention capabilities, from discovery through launch and continuous iteration, with a focus on customer experience, operational readiness, and strong controls.

Job responsibilities

• Lead end-to-end delivery of scam prevention capabilities from discovery and requirements through pilot, launch, iteration, and scale, ensuring readiness across business, operations, and controls
• Define product strategy and roadmap for scam prevention capabilities across key customer journeys, aligning to annual strategic priorities and capacity planning
• Build customer experiences that balance protection and friction by incorporating risk signals and insights into decisioning while maintaining a strong customer experience
• Partner across teams to enable intelligence and data sharing needed to prevent scams, including defining scope, operating model, governance, and controls
• Establish measurement and reporting by defining success metrics and building feedback loops to continuously improve performance
• Drive cross-functional execution with stakeholders across Product, Technology, Design, Data & Analytics, Fraud/Risk, Operations, Legal/Compliance, and governance forums

Required qualifications, capabilities, and skills

• 5 years of experience (or equivalent expertise) in product management, management consulting, corporate strategy, or a relevant domain
• Knowledge of the product development lifecycle (discovery, requirements definition, delivery, launch, and data analytics)
• Experience creating and maintaining delivery artifacts in Jira and Jira Align (for example, epics, stories, features, acceptance criteria, and dependencies)
• Demonstrated strategic thinking and structured problem solving, including framing ambiguous problems, identifying root causes, and evaluating tradeoffs
• Executive storytelling and communication skills, including synthesizing quantitative and qualitative inputs into clear narratives for senior leaders and governance forums
• Data analysis and product analytics skills, including defining and interpreting performance metrics, building measurement plans, and using data to iterate on product experiences

Preferred qualifications, capabilities, and skills

• Track record of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
• Demonstrated ability to lead through influence in a matrixed organization and drive execution across multiple teams and priorities

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.