Social Content Creator - Card and Connected Commerce Content

Help bring Chase card benefits to life through social-first storytelling that inspires customers to travel, shop, and dine. You will join a highly collaborative creative team building content that is timely, customer-centric, and trend-aware.

 

As a Social Content Creator in Card and Connected Commerce Content, you create original, social-first content that helps customers understand and use Chase card lifestyle benefits. You collaborate with producers and creative partners to deliver high-volume video and graphic assets, both on-camera and behind the camera. You use platform trends and performance insights to evolve creative style and improve engagement over time.

 

Job Responsibilities

• Create social-first video and graphic assets for Instagram and TikTok.
• Partner with cross-functional teams to translate benefit information into engaging social content.
• Build and maintain weekly publishing calendars and meet output goals.
• Write scripts and voiceovers that align with brand voice, tone, and guidelines.
• Capture video and photo content in a studio setting and at events as needed.
• Collaborate with Marketing, Talent, Editorial, and Events partners on benefit-focused campaigns and moments.
• Stay current on platform updates, trends, and best practices to keep content fresh and relevant.
• Apply basic performance signals to optimize content and improve engagement.

 

Required Qualifications, Capabilities, and Skills

• 3+ years of professional experience in content creation, social media, or brand marketing.
• Experience creating for Instagram and TikTok, including platform-native formats and trends.
• Strong writing skills, including copy and voiceover scripts aligned to brand guidelines.
• Comfortable working both on-camera and behind the camera.
• Ability to capture high-quality photos and videos using a smartphone.
• Experience using common video and graphic editing tools (for example, CapCut, Instagram editing tools, Adobe Premiere).
• Strong communication skills and a collaborative working style.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Attention to detail and commitment to producing consistent, high-quality output.

 

Preferred Qualifications, Capabilities, and Skills

• Familiarity with credit card benefits and the travel and lifestyle landscape.
• Experience with social content planning and calendar management.
• Experience with design tools such as Canva.

 

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.