Control Management - Firmwide Control Programs – Associate

Join our dynamic team where you'll play a pivotal role in providing governance and oversight of key control programs. This exciting opportunity within the Firmwide (FW) Control Management team allows you to work across a complex global organization, delivering firmwide initiatives to ensure a strong control environment and alignment with our regulatory obligations. This position offers high visibility across Control Management, with close collaboration with Technology, Risk Management, Compliance, and Legal being essential for success.

As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. As an Associate in the firmwide Control Management team, reporting to the team lead, you will have the opportunity to manage risks, create impact, and contribute to the several key control programs managed by our team. These programs include New Product Assessment (“NPA”), Environmental, Social & Governance (ESG) controls, and Government Claims Program. You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, you’ll work with cross-disciplinary teams to build creative and innovative solutions, and you’ll have the opportunity to grow your career, and master new skills for the future.

Job Responsibilities:

• Provides a consistent framework to effectively assess and understand the risks associated with launching innovative new and modified products and services through the Firmwide New Product Assessment (“NPA”) Program.
• Maintains overall responsibility for the ESG Activities Standard and the ESG Control Management Framework via the Firmwide ESG Controls Hub, prescribing minimum and consistent controls across lines of business and functions to manage operational risks associated with ESG activities.
• Establishes a consistent framework for identifying, managing, and validating Government Claims Processes through the Firmwide Government Claims Program.
• Supporting team leads with setting and executing the global program strategy; and refining existing processes to ensure they remain best-in-class by soliciting and incorporating stakeholder feedback, as appropriate.
• Assisting with ensuring compliance with all regulatory requirements. 
• Supporting the team lead by becoming a Subject Matter Expert on the related controls; this will include supporting focused interactions with JPM’s senior leadership, all lines of business, functions, auditors, and regulators.
• Supporting the team lead with managing the firmwide policies and procedures governing these programs and ensuring compliance with all JPM documentation standards.
• Assisting with reporting needs and partnering with application development teams to ensure that reports and applications meet customer needs.
• Navigating a diverse organization with competing priorities and influencing staff at all levels of the organization.

Required Qualifications, Capabilities and Skills:

•  3 years of banking and project management experience.
• Bachelor’s degree or equivalent experience required.
• High level of professionalism, detail oriented, strong organizational and multi-tasking skills.
• Leadership and Influencing skills - Takes ownership and is accountable for area of responsibility.
• Strong communication skills - both verbal and written; ability to communicate effectively at all levels of the organization.
• Strong presentation skills – both verbal and written; ability to drive presentations (preparation / presentation).
• Networking – exceptional interpersonal skills; exceptional collaboration and relationship building skills.
• Work independently as well as part of a team; Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
• Proactive approach to problem solving, owning the issues and having the determination to follow tasks/issues through and ability to develop structure and solve problems in a pragmatic and balanced way; solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions.
• Excellent MS Office skills (Excel, PowerPoint, Word, Visio) and SharePoint.

Preferred Qualifications, Capabilities and Skills:

• 2+ years of financial service experience in controls, audit, risk management, or compliance preferred.