Financial Institutions Group - Payments - Sales Associate
JPMorgan ChaseYou are a strategic thinker, passionate about delivering solutions to clients. You have found the right team.
As a Payments Sales Associate in the Financial Institutions Group, specifically for the mortgage segment, you will be responsible for assisting Payments Sales Managers (PSM’s) with the management of sales relationships and new business generation from a diverse set of mortgage customers. The role requires strong collaboration with client service, compliance, operations, technology, risk, credit and legal in order to optimize the delivery of our products. To effectively do so, you will also be responsible for actively gaining a thorough understanding of the market, the industry in which clients operate, their organizational and operating structure, their buying process and business objectives. The role may include oversight of a portfolio.
As the Payments Sales Associate, you will also support proactive client engagement, collaboration with multiple internal partners, and development of solutions to meet strategic and complex needs of our clients. You will also support important relationship management initiatives such as billing and pricing, interest rate management, escalation tracking and resolution, among others.
Job responsibilities
- Understanding clients' business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for J.P. Morgan Payments via appropriate solution(s); traditional cash management, FX, International payments, liquidity
- Develop account plans, briefing memos and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage and global setup
- Develop strong relationships within client’s Treasury, Product and Operations organizations - anticipate client needs/challenges and proactively engage appropriate J.P. Morgan Payments partners to develop comprehensive solutions
- Coordinate/negotiate KYC and onboarding documentation, internal credit processes, and help manage seamless integration with implementation partners - engage appropriate escalation points where necessary to meet client needs while managing expectations
- Review and analyze transactional data to identify key trends, risks, pricing/billing inefficiencies and conduct pricing analysis and provide go forward strategy/recommendations
- Think outside the box, identify new ways to advance team wide initiatives, and contribute as the voice of the client in cross-functional partner engagement to ensure alignment with broader firm wide interests and the client’s objectives
Required qualifications, capabilities, and skills
- 2 + years experience in cash management, transaction banking, merchant acquiring or related field
- Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
- Goal oriented with the ability to foster innovation and solve problems creatively
- Strong time management, organizational and planning skills and ability to manage multiple priorities concurrently with keen attention to follow-up coordination
- Ability to mobilize internal networks and resources
Preferred qualifications, capabilities, and skills
- BA/BS
- Knowledge and understanding of the JPMorgan Treasury Services products, pricing philosophy, and billing process/procedures