Product Manager - Brokerage
JPMorgan ChaseAs a Product Manager for Brokerage at J.P. Morgan Personal Investing, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about building investment products. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.
- Develops and articulates a clear product strategy that delivers meaningful value to customers and aligns with the firm’s broader objectives
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Builds strong and collaborative relationships across different departments, including internal teams (e.g. Product and Engineering, Compliance, Operations and Investments) and with our external partners
- Defines and manages a highly organised roadmap and supporting backlog to ensure your team is delivering products that will most positively impact customers and the business
- Be passionate about the Product Development process, always striving to improve how products are built to ensure teams operate to their maximum effectiveness and efficiency
- Balances business and technical objectives and translate these as clear priorities for the Engineering team
- Oversees product development, testing, and release management, ensuring high standards of quality and reliability.
- Actively participates in agile ceremonies including daily stand-ups, planning meetings, and retrospectives, to drive transparency, accountability and continuous learning
- 5+ years of experience or equivalent expertise in product management or a relevant domain area within financial services or technology
- Proven track record of successfully building wealth management products, familiarity with brokerage and/or mutual funds end-to-end lifecycle
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience working in the delivery of large, complex digital product initiatives with cross-team dependencies
- Experience with software delivery best practices, working with technical product requirements and mapping of dependencies, design of minimum viable products, working with multi-country requirements
- Ability to explain technical issues in a clear way to the business and other stakeholders
- Ability to analyse and incorporate user needs, business needs, and technical constraints/opportunities into the product development process
- Be the glue among departments and create shared understanding by translating ideas and concepts into technical or layman’s terms
- Bachelor’s degree in engineering, computer science, finance or highly qualitative degree
- Track record of delivering successful products based on first-principles design, working with data and customer feedback
- Demonstrated prior experience navigating and working in matrix and complex organizations, collaborating effectively across teams and functions