Payments- Receivables Online Product Manager Senior Associate

Chicago, IL, United StatesSenior

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Payments -Receivables Online, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Coordinate internal and external communications about product updates while maintaining product and system documentation
Review and certify monthly billing activity to ensure accuracy and completeness of revenue capture
Produce data driven analysis to maximize revenue opportunities
Cultivate partnerships and collaborate across stakeholders, including Operations, Technology, Implementations, Sales, and Service to assure alignment
Oversee agile product development processes, including sprint planning, backlog grooming, and release management

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Experience in product deployment processes
Excellent time management and is a self-starter with the ability to deliver results on-time
Excellent verbal and written communication skills

Preferred qualifications, capabilities, and skills

Developed knowledge of the product development life cycle
Stay current with emerging Fintech technologies and Receivables industry trends, integrating relevant advancements into product strategy.
Experience working with agile methodologies and tools (JIRA, Confluence)
Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently

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