Executive Director – Product Leader Payments Platform

Do you love improving the lives of millions of customers and building innovative products on the latest tech stack? Join us in the Card and Connected Commerce organization, where talented product leaders are transforming buying and selling experiences and promoting growth in digital payments.

As an Executive Director of Product and leader in the Card and Connected Commerce organization, you will conceptualize the next generation of payment platforms, promote innovative thinking and build seamless customer experiences that become the foundation of Chase digital payments and commerce experiences.

Job responsibilities:

• Define the vision and strategy for the product line
• Conceptualize and create platforms and products from 0-1, including driving build and scale
• Hire and lead a team of product managers; foster an environment of motivation and collaboration
• Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance
• Partner closely with Technology, Design, and Analytics teams to lead product development efforts
• Define features and communicate requirements to engineering in clearly written documentation
• Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
• Manage product backlog, production support, issue & defect resolution and prioritization
• Manage prioritization, requirement intakes, quarterly and yearly planning with cross-domain stakeholders and peers
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

 

Required qualifications, capabilities and skills:

• 10+ years of experience in financial services and product management
• Experience in online payments, money movement and partner management
• Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions
• Passion for understanding customer needs and demonstrated ability to build scalable platforms 
• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
• Outstanding verbal and written communication 
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
• Proven track record of managing risk and controls
• Bachelors or Masters in Computer Science, Engineering, Business Administration or comparable field of study

 

Preferred qualifications, capabilities and skills:

• Candidates with Fintech background or payment platform experience shall be preferred