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Payments- Cross Currency Product Solutions Specialist- Vice President
JPMorgan ChaseJersey City, NJ, United StatesSenior5+ years
Apply Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs.
As a Product Solutions Manager in Cross Currency, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
Job responsibilities
- Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
- Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
- Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
- Own and execute the strategy to grow the Banks Cross-Currency North America (U.S. and Canada) P&L, including clear prioritization of targets, opportunities, and actions to drive results.
- Drive end-to-end sales cycle management: target list development, proactive origination, discovery, solution design, pricing/positioning, RFP responses, negotiation, mandate wins, and deal closing.
- Lead client presentations and pre-sales activities for the North America market; coordinate closely with Payments Sales, Banker Coverage, Clearing, and FX Sales on proactive and targeted client engagement.
- Maintain strong pipeline management and hygiene, including accurate forecasting, funnel governance, and concise senior management reporting.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
- Bachelor’s degree or equivalent experience
- Extensive experience working in a sales cycle and engaging with clients on a regular basis
- Experience modifying preconfigured solutions to meet complex problems
- Demonstrated prior experience working in a highly matrixed and complex organization
- Demonstrate a “find solutions” mindset—work across stakeholders to resolve issues, remove blockers, and deliver the best outcome for the client while aligning to firm priorities.
- Strong knowledge of transaction banking and Transactional FX / cross-currency solutions, including multi-currency pricing, cross-border payments, liquidity concepts, and delivery channels (including APIs).
- Proven product-oriented consultative sales experience, including managing complex sales cycles with multiple internal and external stakeholders.
- Excellent client-facing, presentation, and executive communication skills (written and verbal).
- Ability to build trusted, collaborative relationships with key internal partners (Sales, Product, Client Service, Global Bankers, and other stakeholders).
Preferred qualifications, capabilities, and skills
- Experience developing clear sales plays/GTMs and executing against measurable growth goals (penetration and/or wallet share expansion).
- Willingness to travel.
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