You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Global Supplier Services (GSS) organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
You’ll translate customer and business needs into a clear roadmap and measurable outcomes. Your day-to-day blends product discovery with decision-making on scope, sequencing, and tradeoffs. You’ll partner closely with engineering, design, and operations to deliver releases, remove blockers, and keep everyone aligned. After launch, you’ll measure results, gather feedback, and iterate to improve performance and reliability. This work matters because you’ll ship capabilities that materially improve user experience and business impact at scale.
Job responsibilities
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Strong stakeholder management and executive communication skills, with ability to influence without authority across Product, Tech, Ops, and Control partners
- Demonstrated ability to translate complex problems into clear PRDs/user stories with crisp acceptance criteria and non-functional requirements
- Experience prioritizing roadmaps using data (KPIs/OKRs), customer insights, cost-to-deliver, and risk/controls considerations
- High analytical fluency: comfortable with dashboards, experimentation/A-B testing concepts, funnel analysis
- Ability to define operating models, workflows, and governance (cadences, decision logs, escalation paths) for cross-functional teams
- Strong customer empathy and experience conducting user interviews, usability testing, and synthesizing feedback into actionable decisions
- Experience leveraging AI responsibly to accelerate research, documentation, and analysis using approved tools while validating accuracy and bias
- Excellent problem-solving skills with a bias for action, structured thinking, and comfort navigating ambiguity
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Operational excellence mindset, including process optimization, lean/value-stream mapping, and reducing defects/rework
- Technical depth in modern architectures (cloud, microservices, event-driven systems) sufficient to partner credibly with engineering
- AI/ML product exposure, including working with model teams on evaluation metrics, monitoring, drift, and human-in-the-loop design
- Comfort navigating a large organization and partnering with diverse stakeholders
- Passion for staying up to date with evolving technology