Partnerships Delivery Manager - Payments- Vice President

Tampa, FL, United StatesSenior5+ years

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Omnichannel Payments commercialization , you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Develop and maintain go to market material: sell box, pitch book, FAQ, sales training material, etc.
Develop product strategies for different verticals and the vision that delivers value to our customers
Design product and sales campaigns that execute on key deliverables and highlight our customer’s needs
Execute an Omnichannel Partnership strategy in line with our product and vertical strategy
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Expertise Payments in different verticals
Strong expertise in Merchant Acquiring, payment processing or payment operations, payment applications and front-end APIs
Experience creating new partnerships and manage relationships leading to strong business value
Require basic API knowledge
Understanding of the various consumer journeys in different verticals and how it translates to product strategy and partnerships
Demonstrated ability to execute operational management and change readiness activities
Strong ability to research market intelligence and generate strategies accordingly
Strong cross-functional communication and coordination ability

Preferred qualifications, capabilities, and skills

Proficient knowledge of the product development life cycle, design, and data analytics
Demonstrated prior experience working in a highly matrixed, complex organization
Worked in FinTech
Developed partnerships with software providers
Ran commercial strategies with partners
Ran product strategies or owned product roadmap decisioning

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