Senior Product Associate - Payments Data and Insights

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in the JPMorgan Payments team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

 

Job responsibilities

 

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development 
• Defines data strategy for the JPMorgan Payments business
• Identifies opportunities to invest in new data and analytics capabilities, either through internal development or through external partners
• Owns the relationship with stakeholders of JPMorgan data platforms and products

 

Required qualifications, capabilities, and skills

 

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Proven ability to manage relationships with senior stakeholders/clients
• Experience creating and executing on complex business strategies in the product and technology spaces

 

Preferred qualifications, capabilities, and skills