KYC Relationship Officer - Client Service Associate

The CBCO KYC Organization is seeking a KYC Relationship Officer who will partner with Bankers and AML/KYC Operations to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.

Job Responsibilities:

• Manage client and partner expectations and understanding in a consultative way

• Exhibit ownership of KYC/AML experience and client experience

• Ensure KYC/AML deliverables are met and hold internal partners accountable

• Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies

• Manage operational risk effectively through diligent awareness of risks in our processes

• Escalate appropriate risk items and drive issues to closure

• Manage client risk effectively by supporting the banker in client selection process

• Independently manage renewal cycle of Due Diligence Forms with Relationship Management Partnership

• Accountable for timely portfolio management while maintaining quality expectations

Required Qualifications, Capabilities and Skills:

 

• Ability to properly identify AML risks and apply the AML/KYC policy concepts

• Strong verbal and written communication skills.

• Excellent time management and organizational skills.

• Strong analytical and problem-solving skills

• BA/BS degree or equivalent work experience in financial services

• Working knowledge of risk factors that may impact specific products and industries

• Ability to multi-task effectively and leverage internal resources

• Strong client focus and ability to partner with various internal groups

• Independent, self-motivated with an ability to adapt and be flexible in a team environment

• Previous credit training or underwriting experience