Analyst - Invoice Central Management
JPMorgan ChaseAs Payment Operations Analyst in our Invoice Central Management Team, you will spend each day defining, refining and delivering set goals for our firm
You are a strategic thinker passionate about driving solutions in Invoicing & Spend Management. You have found the right team.
Job Responsibilities :
-
Manage queries and escalations from stakeholders and suppliers concerning invoices or billing process, identify root cause of issues, proactively identify trends, recommend solutions for solving complex business challenges
-
Improve the overall competency of the team and create an ecosystem that promotes innovation, continuous learning, career development at all levels, succession planning and mobility
-
Develop relationships with key internal and external stakeholders, monitor and prepare reports, work with internal departments to improve customer experience
-
Actively seek opportunities to simplify/improve processes, technology and services; communicate improvement strategies to the business and lead implementation efforts, collaborate with colleagues to leverage best practices
-
Participate and contribute effectively towards all the required governance, projects, compliance and regulatory requirements, audit control actions, project coordination, quality checking or other responsibilities, as needed
-
Identify, extract and analyze data from multiple sources, translate it into meaningful business insights, and present recommendations to senior executives.
-
Perform project coordination or other responsibilities, as needed
-
Ensure data integrity and accuracy in all reporting and presentations
Required qualifications, capabilities and skills:
-
4+ years of experience in account payables, invoice processing, accruals and reconciliation
-
Leadership experience in people, stakeholder & change management
-
Strong verbal and written communication skills, interpersonal and supervisory skills
-
Good judgment, professional maturity, personal integrity, strong work ethic, fact based, has the courage to ask the tough questions and challenge the status quo and manage multiple tasks simultaneously
-
Ability to create ad hoc reporting for senior management
-
Proven track record for executing on special projects / assignments, often with little lead time or information
-
Highly motivated, able to thrive under pressure and tight deadlines.
-
Self-starter with excellent time management and prioritization skills.
-
Proficient in Microsoft Office Suite or related software, SAP, Ariba
Preferred qualification:
-
Added advantage if known to Python, Alteryx, Tableau, Pega and SharePoint