Business Analyst

Become part of our team and contribute significantly within a supportive environment that recognizes your skills and commitment to excellence.

As an Operations Analyst I-MSR Support with JPMorgan Chase, you will play an essential role in supporting the daily, weekly, monthly, and quarterly reporting functions for Capital Markets Mortgage Rights (MSR) and Portfolio Management. You will collaborate with a diverse range of business stakeholders, actively listen to their needs, and contribute to automating data gathering and the generation of operational reports across the line of business or functional area. We value your commitment to delivering high-quality results and encourage you to bring your unique perspective and skills to our team.

Job Responsibilities

• Perform daily support functions to include data input, validation, reconciliation, export of loan data files, valuations for various portfolios and risk sensitivity scenario runs for business end-users
• Perform monthly User Acceptance Testing for MSR valuation model updates, business user tools, product and system enhancements
• Identify opportunities to improve efficiencies, effectiveness, or timelines through automation, simplification, collaboration
• Maintain system variables in accordance with business requirements
• Work collaboratively with both internal team members and related business partners
• Maintain procedures, guidelines and controls to ensure integrity of financial information
• Troubleshoot and perform root cause analysis to drive positive results
• Manage and deploy intelligent systems or solutions for operational workflows

Required Qualifications, Capabilities and Skills

• College degree in Finance or Business Administration
• Proficiency in business applications. Office Professional Suite (Excel with Visual Basic, Project, Visio, Access and PowerPoint)
• Strong root cause analysis and troubleshoot skills
• Experience in managing and deploying intelligent systems or solutions
• Proficient in project management for intelligent solutions
• 2+ years of experience with data extraction and visualization tools (e.g. SQL, SAS, Tableau, Alteryx)
• Excellent oral and written communication skills
• Strong understanding of Mortgage Banking concepts
• Adherence to business and industry practices
• Experience in business operations and procedures
• Flexibility and adaptability to changing demands and tight timelines

Preferred Qualifications, Capabilities and Skills

• Familiarity with loan servicing, pricing, bulk sales, trading and securitizations
• Experience with automation and process optimization in financial operations
• Advanced skills in data visualization and reporting tools
• Background in collaborating with cross-functional teams

Internal Application Eligibility Requirements

 

TENURE: 

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

 

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

 

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s HR Policies and Guidelines. 

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.

 

Make sure your profile is updated in the new me@jpmc > Jobs.  Attaching your updated resume is encouraged. 

 

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.