Payments - Product and Solutions Consultant - Merchant Services EMEA - Vice President

J.P. Morgan's Merchant Acquiring business is at the forefront of innovation in digital payments, helping clients grow by providing seamless and secure payment acceptance across channels and geographies. As part of the broader J.P. Morgan Payments franchise, we serve global clients across industries and regions, and are constantly evolving to meet the changing landscape of commerce.

Job summary:

As a Product and Solutions Consultant within our EMEA Merchant Services team, you will expand our distribution channels, and increase Market Share and Volume (MSV). You will define and execute growth initiatives, design efficiencies in the end to end lifecycle to drive growth, and drive the implementation of our product launches with our third party partners, including key orchestrators. You are an energetic, strategic leader who thrives in a fast-paced environment and can influence senior stakeholders while delivering measurable outcomes.

Job Responsibilities: 

• Provide direction and guidance on the overall approach to Solutioning Card Present opportunities

•  Understand the client’s payments flows by attending presales meetings, reviewing RFP’s and provide a deep understanding of the Ecommerce/ Point of Sale/Payments Industry

• Participate in client on-boarding projects providing consultation on the implementation of solutions into client systems and focusing on deploying at pace to bring revenues on line quickly

• Work closely with cross functional partners and clients to understand merchant / client needs, changes in industry landscape, and help promote new product initiatives that are meaningful for clients

• Identify potential roadblocks and develop recommendations for delivery issues

• Manage internal risk and compliance review processes to support launch and ensure a strong control environment

• Partner with teams (product, design, technology, risk, legal, compliance, ops, marketing, sales...) to manage prioritization and resourcing

• Expect some travel in the EMEA region

 

Required qualifications, capabilities, and skills: 

• Proven experience of converting new business to revenue generation in an external client facing environment

• Experience of working with mid and large cap clients

• Great communication skills – the ability to take a complicated message and deliver in a way that is clear to understand

•  A great collaborator, with experience of building strong relationships internally and with clients

• Experience of Point of Sale / eCommerce solutions as a merchant, payment gateway or an acquirer

• Positive, team-oriented attitude and leadership skills a must