Payments - Fintech Sales Manager – Senior Associate/Vice President

Join the EMEA Fintech Payments Team, a strategic sales and relationship management group dedicated to partnering with Fintech companies across the region. Our team delivers J.P. Morgan’s Payments Products—including treasury services, merchant services, liquidity, working capital & trade, commercial card, and Foreign Exchange (FX)—to support clients’ growth and transformation in a rapidly evolving payments landscape. We thrive on collaboration, creativity, and a client-centric approach, seeking passionate individuals eager to make a difference.

As a Payments - Fintech Sales Manager – Senior Associate/Vice President within the Fintech Payments Sales team you will play a key role in maintaining and growing the team’s client portfolio. The role involves supporting and executing sales strategies, developing and deepening client relationships, and working closely with cross-functional teams to deliver comprehensive payment solutions. You will be responsible for both new and existing clients, helping them navigate the changing global payments environment, and ensuring seamless product and service delivery.

Job Responsibilities

• Achieve new business goals and annual sales targets by identifying prospects, developing approaches, and supporting calling plans with prospective clients.
• Build and manage a pipeline of potential new business wins, documenting status and assumptions throughout the sales process, and delivering regular reports to senior management.
• Maximize profitability with clients through appropriate pricing, product extensions, and cross-selling other JPM products.
• Conduct compelling financial and market analysis to support new business proposals and ad hoc project work.
• Manage client onboarding processes, including compliance deep dives, KYC/AML responsibilities, and renewals, ensuring a smooth experience for clients.
• Prepare client account plans, briefing memos, and portfolio management reports.
• Implement and support ongoing client strategies, coordinating cross-sell opportunities with other parts of the Bank.
• Raise and manage resolution of business issues related to risk, legal, and compliance, escalating as needed.
• Partner across J.P. Morgan to optimize product and service delivery, working effectively with internal teams and external clients.

Required qualifications, capabilities and skills

• Relevant experience in Financial Services Sales, Transaction Banking, or Cash Management, with a focus on payments services.
• Demonstrated ability to develop and deepen client relationships, including senior stakeholders.
• Strong organizational skills, disciplined approach, and ability to handle multiple priorities and act with initiative.
• Excellent interpersonal, written, and verbal communication skills, including presentation abilities.
• Ability to manage risk dynamics and implement balanced risk/reward relationships, supporting team and client objectives.
• Experience working across cultures with internal teams and external clients.
• Ambitious, driven, and detail-oriented with a focus on delivery and execution.
• Proficiency in MS Office suite of applications.

Preferred qualifications, capabilities and skills

• Bachelor’s degree or equivalent in Finance, Business Administration, or a related field.
• Experience in Fintech or Banking sector or with Fintech clients.
• Knowledge of global payments and treasury products.
• Strong analytical and problem-solving skills.