Business & Ops Specialist

The Business & Ops Specialist will work under the direction of the Business & Ops Manager supporting Travel & Entertainment auditing activities within the Global Supplier Services (GSS) Sourcing & Procurement team.

Job responsibilities

• Build deep expertise in the firm’s Travel & Expense policy, SAP Concur Expense, and Concur Detect.
• Review T&E exceptions in the compliance queue and take action within 24 hours, escalating to management as needed.
• Monitor SAP payment rejections and ensure timely resolution of outstanding transactions.
• Respond promptly to business and management ad‑hoc queries, maintaining a strong customer‑service focus
• Identify and recommend process improvements to enhance efficiency and productivity.
• Propose regional and global updates to the T&E policy and communicate effectively at all management levels.
• Develop subject-matter expertise in Pre Clearance Anti-Corruption and Expense Monitoring processes.
• Evaluate T&E expenses requiring pre clearance based on entity status and defined thresholds.
• Validate the list of pre-approved guests/attendees in alignment with the Anti-Corruption Policy.
• Verify key data elements, including transaction date, event type, and pre-approved expense amounts.

 

Required qualifications, capabilities and skills

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; or equivalent experience in Pre Clearance Anti-Corruption and Expense Monitoring.
• 1+ years of Accounts Payable experience, with direct exposure to core Travel & Expense processes.
• Proficiency in SAP Concur and SAP S/4HANA ERP.
• Strong analytical, data management, and problem solving skills; critical thinking and audit acumen for travel related reviews.
• Excellent interpersonal and written/verbal communication skills; ability to communicate across all levels of management.
• Forward thinking mindset with the ability to propose, assert, and implement new ideas.
• Proficiency with MS Office (Word, Excel, PowerPoint, etc.)
• Use BI tools to interpret data and apply LLM powered solutions to support business workflow & improve efficiency. 
• Intellectually curious, able to multi task and manage competing priorities.

 

Preferred qualifications, capabilities and skills

• Knowledge of SAP S/4HANA and other ERP platforms.
• Familiarity with BI platforms (Ex: Tableau, Qlik, Power BI, etc.)
• Understanding of LLM applications (Ex: ChatGPT, Gemini, etc.)