Experience Design, Vice President- ChaseAI

• Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas 

• Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. 

• Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion 

• Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions 

• Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels 

Required qualifications, capabilities, and skills 

• 5+ years of experience or equivalent expertise in user experience design or similar roles 

• Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes 

• Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions 

• Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making 

• Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience 

• Expert using Figma, Figma plug-ins, and FigJam 

• Excellent communication and presentation skills, including rationale and storytelling that persuades senior leaders or aligns multiple stakeholders 

• Expert in the latest AI technologies and trends including Claude, ChatGPT, and other LLMs. 

• Broad Design skillset with an adaptable, product-oriented mindset and a love for learning 

• Strong understanding of technology and/or coding experience with front-end frameworks (HTML, CSS, React), experience in mobile development (iOS, Android) and using APIs. 

• Experience in conversation design and/or chatbots