Senior Product Delivery Associate - Portfolio Strategy and Automation Bilingual Required English and Spanish

Columbus, OH, United StatesSenior3+ years

Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy, and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Portfolio Strategy and Automation, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. As an emerging member of the team, you will work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.

Job responsibilities

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Design, develop, and maintain automated test scripts for complex applications and systems
Enhance and optimize automation frameworks and testing processes to improve stability and reuse
Translate requirements into reusable test cases/scenarios and integrate automation into CI/CD pipelines
Execute automated and manual tests, analyze results, and drive defects through closure
Collaborate with developers, business analysts, and testing partners to deliver high-quality releases
Participate in test automation code reviews and provide clear, constructive feedback
Mentor junior testers and pilot new tools/techniques to improve efficiency and coverage

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Bilingual in English and Spanish
Bachelor’s degree in Computer Science/IT (or equivalent experience)
4+ years in software testing, with a strong focus on test automation
Hands-on experience with at least one modern automation framework (e.g., Selenium, Cypress, Playwright, Appium)
Proficient in a test automation programming language (e.g., Java, Python, JavaScript, C#)
Experience with test management/defect tracking and CI/CD tools (e.g., Jira/TestRail; Jenkins/GitLab)

Preferred qualifications, capabilities, and skills

Developed knowledge of the product development life cycle
Experience supporting more than one CCB Operations Function/Line of Business
Experience building and maintaining automation frameworks (for example, page object model or data-driven approaches)
Experience with application programming interface testing using tools such as Postman or REST Assured
Working knowledge of database validation using structured query language
Experience documenting and presenting test results and automation approaches to partners
Comfort representing a testing workstream at a program level

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