Payments-ACH Product Executive Director

Jersey City, NJ, United StatesSenior8+ years

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in Domestic Payments & Gaming, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities

Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Owns product performance and is accountable for investing in enhancements to achieve business objectives
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Drives stakeholder management across Engineering, Design Data, Risk/Controls, Legal/Compliance, Operations, and senior leadership-aligning outcomes, negotiating trade-offs, and ensuring timely decisions and communication throughout delivery
Defines and tracks OKRs/KPIs (e.g. adoption, engagement, conversion, SLA/latency, defect rate, NPS, revenue/cost-to-serve), using data and experimentation to prioritize the backlog and continuously improve product performance
Partners with go-to-market and change management including launch planning, training/readiness, documentation, and post-launch support— drive adoption and measurable business impact
Periodic travel is required

Required qualifications, capabilities, and skills

8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive knowledge of the product development life cycle, technical design, and data analytics
Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience driving change within organizations and managing stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

Recognized thought leader within a related field
Proven project management experience, self-directed, able to work independently and within groups
Strong team building and influencing skills

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