Senior Product Associate - Identity

• Partner with the Product Manager to identify new product opportunities through user research and discovery.
• Plan for upstream and downstream implications of new product features on the overall product experience.
• Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap.
• Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets.
• Act as a subject matter expert in Customer Identification processes.
• Write epics and user stories to support product development.
• Support feature teams with application testing, user experience testing, and issue resolution.
• Oversee and coordinate cross-functional activities, comfortably managing multiple workstreams and stakeholder groups 
• Facilitate clear communication, proactively address risks or issues, and verify that deliverables meet governance, regulatory, and business requirements

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• In-depth knowledge of agile process and principles, including use of agile project management tools (e.g., Confluence, JIRA, Git).
• Excellent organizational, time management, and project management skills.
• Ability to work independently and make informed decisions.
• Experience in product deployment processes and operational management.
• Developing knowledge of data analytics and data literacy