Merchant Sales Product Solutions Manager - Healthcare Payments - Vice President

Job responsibilities

• Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
• Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
• Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
• Maintains sales mentality with being goal and quota driven
• Focused on organization in fast-paced environment with ability to manage dozen projects simultaneously
• Sources new opportunities while shepherding inbound requests
• Demonstrates proactive and hardworking nature
• Consults with clients and works to deeply understand current to future state with product implementation experience
• Collaborates with other departments in firm to fulfill potential treasury and banking client needs

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
• Extensive experience working in a sales cycle and engaging with clients on a regular basis
• Experience modifying preconfigured solutions to meet complex problems
• Demonstrated prior experience working in a highly matrixed and complex organization
• Understanding of healthcare with knowledge specific to Revenue Cycle Management
• Proven success with strong communication skills, verbally and written
• Demonstrates critical thinking abilities across multitude of scenarios
• Travel required up to 25%

Preferred qualifications, capabilities, and skills

• Strong technical skills with understanding multiple system integration
• Proficient in Microsoft Office Programs and Salesforce