Manager of Software Engineering

As a Manager of Software Engineering at JPMorganChase within the Commercial and Investment Bank, Public Sector Lockbox, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team’s work adheres to compliance standards, business requirements, and tactical best practices.

Job responsibilities

• Provides guidance to immediate team of software engineers on daily tasks and activities
• Sets the overall guidance and expectations for team output, practices, and collaboration
• Anticipates dependencies with other teams to deliver products and applications in line with business requirements
• Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements
• Creates a culture of diversity, opportunity, inclusion, and respect for the team members and prioritizes diverse representation

• Lead and inspire a team of entry-level to mid-level software engineers, fostering a culture of collaboration, innovation, and excellence.

• Oversee technical design, architecture, and implementation to ensure high-quality, scalable solutions.

• Execute software solutions, design, development, and technical troubleshooting, with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.

• Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems.

• Leads team adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation to improve delivery speed, quality, and operational outcomes, while setting expectations for human validation, secure handling of inputs/outputs, and consistent use of reusable patterns across teams.

• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives.

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering concepts and 5+ years of applied experience

• Experience leading teams of technologists, with the ability to guide and coach teams to achieve goals aligned with strategic initiatives

• Experience with hiring, developing, and recognizing talent

• Hands-on practical experience delivering system design, application development, testing, and ensuring operational stability

• Experience leading technology projects and managing technologist
• Solid understanding of agile methodologies, application resiliency, and security
• Working proficiency with development toolsets like GIT/Bitbucket, JIRA, and CI/CD pipelines. 
• Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools across engineering teams, including defining ways of working (review/validation expectations), measuring outcomes, and ensuring secure handling of data.
• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and governance expectations; ability to coach engineers on compliant and effective usage.
• Has to be a UC Citizen or Permanent Resident for 7 continuous years 

Preferred qualifications, capabilities, and skills

• Knowledge in Java, REST, and microservices preferred
• Preferred using LLMs, Agentic AI;  Copilot in VSCode 

A Government Security Clearance will be required for this position.  This includes, but is not limited to:

• Fingerprints / Credit Check / Employment History /Tax Filing History (possibly) / References (possibly)
• Proof of U.S. Legal Permanent Residence for 7 years