AVP- Salesforce Platform Administrator - IB Tech And CRM/ Analytics

Platform administrator for a large-scale, heavily customized Salesforce org, config-driven frameworks, complex permission and sharing models. Owns platform configuration, stability, and operational health across a global engineering practice. Works at the intersection of admin, dev, and infrastructure - coordinating cross-team platform changes, managing credential lifecycles, and keeping production integrations healthy. Expect strong operational ownership, proactive communication across time zones, and the ability to manage high-volume platform requests with clarity and consistency

• Platform Configuration: Permission sets/groups, sharing rules, role hierarchy, OWD, Named Credentials, Custom Metadata, framework configuration records, dynamic layouts, reports/dashboards.
• Environment & Release Management: Sandbox strategy, refresh cycles, deployment validation, post-deployment verification.
• Certificate Management & Cross-Team Coordination: SSL/TLS, OAuth, JWT, Named Credential rotations, connected app secrets. Track expirations, plan renewals. Central coordination point across admin, dev, infrastructure, and security teams for cross-cutting platform changes.
• User & Access Management: Provisioning, deactivation, license management, SSO configuration, audit-ready access documentation. Drive platform adoption.
• Data Management: Bulk data operations, migrations, deduplication, archival at scale. Data governance, hygiene, and classification compliance.
• Release Impact & Security: Seasonal release impact assessment, critical updates, security remediations, platform hardening. Org health monitoring (storage, API limits, scheduled jobs).
• Guide and upskill other admin team members. Evaluate emerging Salesforce capabilities for platform improvement. Contribute to configuration governance standards and platform roadmap discussions.
• Documentation: Configuration notes, SOPs/runbooks, solution documentation for traceability and operational continuity.