Director, Professional Services - Architecture & Data Engineering Services

DIRECTOR, PROFESSIONAL SERVICES - ARCHITECTURE & DATA ENGINEERING SERVICES

(Pune)

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.

Learn more at www.ivalua.com. Follow us on  LinkedIn 

THE OPPORTUNITY

CONTEXT: 

You will be part of the Professional Services Team whose mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and a strong commitment to excellence and efficiency. Our team is very hands-on with a strong mindset of problem-solving while also having the ability to think holistically and provide solutions that solve the customer's long-term challenges. The Data Intelligence division within this team focuses specifically on the pillars of system integrations, advanced Power BI reporting, and end-to-end spend management data solutions.

ROLE: 

This is an exciting opportunity for a Director, Professional Services – Data Intelligence at Ivalua. As a "Magic Quadrant" leader, our solutions work in a complex global economy, automating customized workflows to request, procure, receive, and pay for goods and services. Our innovative solutions refine the procurement lifecycle while reducing cost and risk.

We are seeking a highly technical, experienced, and detail-oriented Director to lead the successful architectural design and technical delivery of our data-driven implementation projects. The ideal candidate is a strong technical leader with an architectural background and a proven track record of managing complex data streams, enforcing engineering governance, and driving process excellence across a portfolio of implementations. You will be responsible for ensuring technical consistency, mitigating data risks, and delivering highly scalable data solutions on time and on budget.

WHAT YOU WILL DO WITH US

Technical Architecture, Complex Design & Innovation

• Standardization: Establish and enforce robust architectural standards, code quality metrics, and technical deployment best practices across the core data pillars: Interfaces, Power BI, and Spend Management.
• Complex Design & Escalations: Serve as the ultimate escalation point for complex architectural designs, resolving highly technical data bottlenecks and performance issues across your portfolio.
• Cross-Functional Collaboration: Work hand in hand with the internal Functional and Engineering teams within Professional Services to ensure seamless integration between business workflows and technical data architecture.
• AI Acceleration: Actively leverage artificial intelligence (AI) and automated tools to accelerate data mapping,  and implementation cycles, driving faster time-to-value for clients.

Leadership, Team Management & Growth

• Scale & Grow the Team: Manage, and scale up a world-class, high-performing technical team in Pune. Grow team members from individual contributors into technical leaders.
• Culture & Mentorship: Foster a collaborative, inclusive, and continuous learning culture, providing deep technical and functional mentorship across Interface, BI, and Spend implementation tracks.
• Governance & Alignment: Report directly to the VP of Professional Services and Innovation Success, ensuring the regional delivery model aligns perfectly with Ivalua's global standards.

Partner Enablement & Customer Governance

• Partner Support & Advisory: Actively support, enable, and guide our global Partner ecosystem (systems integrators and consultancies), providing them with technical best practices, solution design reviews, and expert advisory to ensure their delivery success.
• Executive Technical Governance: Serve as the primary technical point of contact for executive-level customer stakeholders (CIOs, CTOs) and provide technical oversight for partner-led implementations to ensure alignment with Ivalua quality standards.
• Smooth Transitions: Ensure a smooth data transition, rigorous data validation, and environment hand-off from project go-live to post-production support.

Financials & KPI Management

• KPI Metrics Management: Drive and monitor key Professional Services metrics (e.g., project profitability, technical resource utilization, delivery quality) to directly contribute to global Company KPIs like ARR (Annual Recurring Revenue) and gross margins.

YOUR PROFILE

If you have the below experience and strengths this role could be for you: Skills and Experience:

Required Skills:

•     At least 10+ years of experience in technical architecture, web-based software development, or technical professional services delivery.
•     At least 5+ years of direct people management experience, with a proven history of growing, scaling up, and developing highly technical engineering or delivery teams.
•     Strong hands-on coding and technical background, with deep familiarity in ETL, EAI, and Business Intelligence tools.
•     Advanced database expertise, with at least 10 years of experience in SQL Server, writing complex queries, and data optimization.
•     Proven integration experience building connections via SOAP and REST APIs, data transfer protocols (SFTP, FTPS, AS2), and data standards (CSV, XML, EDI, cXML).
•     Deep technical capability in enterprise reporting and data visualization, specifically utilizing Power BI and MDX or DAX.
•     Broad knowledge of enterprise-level commercially available hardware and software products, operating systems, and methodologies for integrating web-based products.
•     Exceptional leadership, communication, and negotiation skills, with the ability to manage critical technical escalations, support partners, and influence C-level stakeholders.
•     Strong analytical and problem-solving skills, with a focus on data-driven decision-making and architectural integrity.
•     A Bachelor's (BS) degree in Computer Science, Software Engineering, or a closely related technical field or foreign equivalent is required.
•     Some travel may be necessary (~20%)

Preferred Skills:

•     Experience supporting, training, or governing third-party Systems Integrators (SIs) and implementation partners.
•     Exposure to or practical experience in utilizing AI/ML tools to optimize data migration, ETL automation, or predictive analytics.
•     Domain expertise in the procurement industry, Source-to-Pay (S2P) processes, or Spend Management data loading.
•     Relevant technical or enterprise architecture certifications.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work.
• Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

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United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

 

 

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