IFS Technical Architect / Technician (IGT1)

Company Description

About IGT1 Lanka

IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates and also a sister company of IFS.

At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class products and services, and creates long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. 

With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. 

Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. 

Job Description

Position Summary

The IFS Technical Architect / Technician will be responsible for the installation, configuration, administration, technical support, upgrades, integrations support, performance optimization, and maintenance of IFS Cloud environments. The role will lead all technical implementation activities and provide technical knowledge transfer to customer technical teams.

Key Responsibilities

Installation & Environment Setup

• Install and configure IFS Cloud environments.
• Configure Development, Test, UAT, Training, Production, and DR environments.
• Deploy application components and updates.
• Perform system upgrades and patching activities.

Infrastructure & Database Support

• Collaborate with infrastructure teams on sizing and deployment.
• Support Oracle database setup and administration.
• Configure backup, recovery, and disaster recovery solutions.
• Monitor system performance and availability.

Technical Administration

• Manage users, permissions, and security settings.
• Support SSO and authentication integrations.
• Configure email services and technical services.
• Manage certificates and security configurations.

Integrations Support

• Support API and middleware integrations.
• Troubleshoot integration issues.
• Assist with third-party system connectivity.

Performance & Troubleshooting

• Monitor application and database performance.
• Resolve technical issues and incidents.
• Perform root cause analysis.
• Support Go-Live and hyper care activities.

Documentation & Knowledge Transfer

• Prepare technical installation documentation.
• Develop operational procedures and runbooks.

Conduct technical training and handover sessions for customer ICT teams

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
• 5+ years experience administering enterprise applications.
• 3+ years experience with IFS Applications or IFS Cloud.
• Experience with Oracle databases and Linux environments.

Required Technical Skills

• IFS Cloud installation and administration
• Oracle Database administration
• Linux administration
• Application deployment
• Backup and disaster recovery
• API and integration troubleshooting
• Security and authentication configuration
• Performance tuning and monitoring

Preferred Skills

• Azure or AWS cloud platforms
• Docker and container technologies
• Load balancing and web server configuration
• Identity Management and SSO
• Middleware platforms

Deliverables

• Installed IFS environments
• Technical Architecture Documentation
• Environment Build Documents
• Backup & DR Procedures
• Operational Runbooks
• System Monitoring Configuration
• Technical Handover Documentation

Knowledge Transfer Sessions

Additional Information

We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time, we value the power of in-person collaboration to build community, spark innovation, and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP