Project Manager

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Project Manager will be responsible for the end-to-end delivery of technology and business transformation projects, ensuring successful execution from initiation through to implementation and post-go-live stabilisation.

The role requires strong leadership, stakeholder management, governance, planning, and execution capabilities to deliver projects on time, within budget, and to agreed quality standards.

The Project Manager will work closely with business stakeholders, solution architects, developers, vendors, and operational teams to ensure successful project outcomes and business value realisation.

Key Responsibilities

Project Delivery & Ownership

• Lead the full project lifecycle from initiation through to deployment and closure.
• Develop and maintain project plans, schedules, milestones, and deliverables.
• Manage project scope, timelines, dependencies, and budgets.
• Ensure successful delivery of technology projects aligned to business objectives.
• Coordinate internal teams and third-party suppliers to achieve delivery targets.

Governance & Controls

• Establish and maintain project governance frameworks.
• Manage RAID logs (Risks, Assumptions, Issues, and Dependencies).
• Facilitate project steering committees and governance forums.
• Ensure adherence to project delivery methodologies and organisational standards.
• Drive effective change control processes.

Stakeholder Management

• Build strong relationships with business and technology stakeholders.
• Provide regular project status updates and executive reporting.
• Manage stakeholder expectations and secure timely decisions.
• Escalate risks and issues appropriately.

Financial Management

• Track budgets, actual spend, forecasts, and resource utilisation.
• Identify variances and implement corrective actions.
• Ensure projects remain within approved financial tolerances.

Resource & Vendor Management

• Coordinate resource planning across multiple teams.
• Manage third-party vendors and implementation partners.
• Monitor supplier performance against contractual obligations.

Risk & Issue Management

• Identify project risks and develop mitigation plans.
• Resolve project blockers and escalate where required.
• Ensure proactive management of project dependencies.

Change & Adoption

• Work with Change Managers and business leads to support user adoption.
• Ensure training, communications, and readiness activities are completed.
• Support transition into business-as-usual operations.

Essential Skills & Experience

Experience

• Proven experience delivering medium-to-large IT projects.
• Experience managing cross-functional project teams.
• Strong track record in delivering software, infrastructure, cloud, ERP, CRM, or digital transformation initiatives.
• Experience working within Agile, Waterfall, or Hybrid delivery environments.
• Experience managing third-party suppliers and implementation partners.

Technical Knowledge

• Project lifecycle management.
• Risk and issue management.
• Budget and financial tracking.
• Resource planning and forecasting.
• Change control and governance processes.

Soft Skills

• Excellent communication and presentation skills.
• Strong leadership and influencing capabilities.
• Effective stakeholder management at all organisational levels.
• Strong analytical and problem-solving skills.
• Ability to work in fast-paced and changing environments.

Qualifications

• Minimum 8 years in project management with strong governance and delivery discipline.
• Knowledge of methodologies: PRINCE2, Agile/Hybrid; certifications desirable (PRINCE2 Practitioner, PMP, SAFe).
• PMP (Project Management Professional)
• Expertise in financial oversight, resource planning, and project reporting tools (Power BI, JIRA, THOR).
• Excellent stakeholder management and executive communication skills.
• Certifications desirable: PRINCE2 Practitioner, MSP, SAFe.
• Degree in Business, Information Technology, or related discipline

Key Performance Indicators (KPIs)

• Projects delivered on time and within budget.
• Achievement of agreed project milestones.
• Stakeholder satisfaction.
• Effective risk and issue management.
• Quality of governance and reporting.
• Successful transition into operational support.
• Realisation of defined business benefits.

Personal Attributes

• Delivery focused and results driven.
• Highly organised and detail orientated.
• Strong team player and collaborator.
• Comfortable managing ambiguity and change.
• Proactive and accountable.
• Customer and business-value focused.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.