At IBM Finance & Operations, we are the backbone of IBM’s transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You’ll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment. Job Title: Procurement Support Specialist / Tactical Contract Services Analyst Location: Bangalore (Client Office - Bellandur) Work Model: Hybrid (3 Days Office / 2 Days Work from Home) Shift Timing: Rotational Shift 04:30 AM / 05:30 AM to 01:30 PM (Daylight Off) OR 03:30 AM to 12:30 PM (Daylight On) About the Role We are looking for a highly motivated Procurement Support Specialist / Tactical Contract Services Analyst to support procurement and contract management activities across the Source-to-Contract (S2C) lifecycle. The role involves partnering with procurement managers, category managers, sourcing specialists, product owners, legal teams, and suppliers to facilitate seamless procurement operations, contract administration, sourcing support, and stakeholder engagement. The ideal candidate will possess strong analytical, communication, and problem-solving skills, along with a solid understanding of procurement processes and contract management practices.
Key Responsibilities Procurement & Contract Support Support procurement specialists, category managers, and sourcing teams with Source-to-Contract (S2C) activities. Respond to procurement process and contract-related queries using procurement systems, tools, and contractual documentation. Create and manage draft agreements utilizing approved contract templates and business inputs. Conduct tactical contract assessments and support contract review processes. Gather, validate, and analyze internal and external data to support procurement decisions. Coordinate with legal, procurement, and business stakeholders to facilitate contract execution and issue resolution. Maintain accurate procurement and contract records while ensuring compliance with organizational policies and procedures. Tactical Sourcing & Buying Support Assist in developing and executing sourcing strategies for assigned categories and spend areas. Conduct market research, supplier identification, and supplier evaluations. Support supplier negotiations and commercial discussions to drive value and cost efficiencies. Manage procurement-related projects and sourcing events within defined timelines. Collaborate with cross-functional teams and vendors to ensure successful procurement outcomes. Identify opportunities for process improvements, cost savings, and operational efficiencies.
& Qualifications Bachelor's degree in Business, Supply Chain, Procurement, Commerce, or related discipline. Excellent verbal and written communication skills. Strong stakeholder management and relationship-building abilities. Good understanding of procurement and contract management processes. Ability to quickly learn new tools, systems, and procurement platforms. Strong analytical, research, and problem-solving skills. High level of accuracy and attention to detail. Effective time management and organizational skills. Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Word.
Experience working with procurement and ERP platforms such as SAP, Ariba, Coupa, Oracle, Emptoris, ServiceNow, Scout, or Fieldglass. Prior experience in sourcing, procurement operations, contract management, supplier management, or tactical buying. Advanced Microsoft Excel skills including reporting, analysis, and data interpretation. Exposure to contract lifecycle management (CLM) processes and procurement compliance activities.
Professional and Technical Expertise .1. Excellent communication skills (written and verbal) 2. Ability to build and maintain relationships 3. Procurement knowledge and ability to learn new tools and systems 4. Time management and problem-solving abilities 5. Accuracy and attention to detail 6. Strong data and analytical skills 7. Proficiency in Microsoft Office Suite 8. ERP and procurement software knowledge (advantageous) Required Professional and Technical Expertise .1. Excellent communication skills (written and verbal) 2. Ability to build and maintain relationships 3. Procurement knowledge and ability to learn new tools and systems 4. Time management and problem-solving abilities 5. Accuracy and attention to detail 6. Strong data and analytical skills 7. Proficiency in Microsoft Office Suite 8. ERP and procurement software knowledge (advantageous) India Enterprise Operations Hybrid Professional Bangalore, IN (0063) IBM India Private Limited