AI Change Management Consultant (f/m/x)

In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients the around world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. You’ll work with visionaries across multiple industries to improve the hybrid and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We are seeking an experienced AI Change Management Consultant to drive enterprise-wide AI adoption and transformation for our clients.

In this role, you will combine deep change leadership, strategic advisory, and hands-on delivery to help organizations successfully embed AI technologies, data-driven ways of working, and intelligent automation into their core business.

You will work closely with executive stakeholders, technology leaders, and business teams to ensure that AI-driven change is sustainable, ethical, and delivers measurable business impact across people, processes, and culture.

Key Responsibilities Lead enterprise-scale AI transformation and adoption programs, from strategy to implementation Design and execute AI-specific change management strategies, including stakeholder alignment, communications, training, and capability building Advise executive stakeholders on AI readiness, digital maturity, target operating models, and AI roadmaps Translate AI and data capabilities into clear business value cases and adoption strategies Guide multidisciplinary teams across data, technology, and business functions to ensure successful AI integration Establish governance models for responsible, ethical, and compliant AI adoption Measure and optimize AI adoption, value realization, and behavioral change outcomes Contribute to business development through thought leadership, proposals, and client relationship building What we offer: Individual career path Access to countless trainings and certification offerings A knowledge sharing culture An environment where you are actively contributing your ideas The possibility to work in projects in one of the largest IT companies This position will be based within the Strategy & Transformation service line. Proven experience as AI change management consultant & advanced digital transformation initiatives and organizational development in complex organizations Strong expertise in change management methodologies (e.g., Prosci/ADKAR, Kotter, CCMP) applied to technology-driven change Ability to influence and advise senior executives and cross-functional leadership teams Strong understanding of AI concepts (e.g., machine learning, generative AI, intelligent automation) and their business implications Experience driving organizational adoption of data- and AI-driven ways of working Excellent written and verbal communication skills Swiss or EU nationality, or a valid Swiss work permit Fluency in English (written and spoken) Experience with enterprise AI platforms, cloud-native AI services, and MLOps concepts Knowledge of Agile, Scrum, SAFe, or other modern delivery frameworks Experience with large-scale technology implementations (ERP, CRM, data platforms) Coaching or certification in change management frameworks (Prosci, ADKAR, CCMP) Familiarity with AI governance, risk, compliance, and responsible AI frameworks Experience working in regulated industries (financial services, healthcare, public sector) Additional language skills (e.g., French, German or Italian) Switzerland Consulting Hybrid Professional Multiple Cities