Associate - Screening Utility Ops
HSBCSome careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62
countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Associate – Screening Utility Operations
In this role, you will:
- Conducts complex name screening reviews using sanctioned party lists, PEP databases, adverse media sources and internal watchlists.
- Ensures timely assessment of alerts in line with defined SLAs and quality standards.
- Demonstrates strong judgment in escalating true matches, complex hits or unusual activity.
- Maintains high accuracy in decision-making, minimizing false positives and operational errors.
- Provides well-structure case narratives and rationale for decisions.
- Ensures adherence to internal policies, regulatory expectations and audit requirements.
- Participates in calibration sessions to align decisions across the team.
- Leads or supports projects related to process improvement, automation or system enhancements.
- Consistently meets or exceeds individual and team productivity targets.
- Takes responsibility for personal development and staying updated on regulatory changes.
To be successful in this role, you should meet the following requirements:
- A Bachelor’s/ Master’s degree in Business, Finance, Economics, Accounting or related field.
- Strong understanding of sanctions regulations (OFAC, UN, EU, UK HMT), PEP classifications and Adverse Media categories.
- Familiarity with watchlist screening systems e.g., Fircosoft, LexisNexis Bridger, Dow Jones, World-Check, Fiserv)
- Knowledge of alert handling, match evaluation, escalation protocols and quality standards.
- Solid understanding of screening methodologies (fuzzy matching, phonetic matching, transliteration, risk scoring).
- Experience working in banking, financial services, fintech or BPO/KPO environment with exposure to regulatory processes.
- Demonstrated experience handling complex alerts, high-risk cases and quality reviews.
- Strong ability to analyze multiple data points to distinguish false positives from true matches.
- High attention to detail and accuracy in judgment-based decisions.
- Proficiency with Microsoft Excel, Outlook and workflow tools.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
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Issued by HSBC HDPP