Service Management

This role will carry out some or all of the following activities: Providing subject matter expertise of the relevant Service Management discipline and associated processes, workflows, interactions and purpose Responsible for operational delivery against relevant Service Management strategy, goals and targets Collaborate within / across GB/GFs and regions to deliver collective goals in line with the Service Management strategies and priorities Promote the implementation and adoption of relevant Service Management best practice within Technology Operate governance procedures relating to the execution and monitoring of controls Identify, plan, execute and measure process improvements Develop, implement and continually improve operating procedures Prepare Managament Information for use at performance and governance forums Support peers across Service Management to deliver functional goals in line with Technology strategy and priorities Lead and manage Service Management resource where required, providing technical and functional support and guidance on operational processes, helping to develop core Service Management competencies and skills across the wider team Informatic Inegenieer Computer system engineer IT manager Observabilidad Service management Devops, SRI SRE Ingles